Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Feb 2022 13:46:16 +0000

Hi Naif Teni,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto"><table border="0" cellpadding="0" cellspacing="0" align="center" style="font-size:12.8px;max-width:620px;width:313.667px;font-family:helvetica,arial,sans-serif;background:rgb(255,255,255);background-color:FFFFFF"><tbody><tr><td align="center"><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td>Dear , I was asking for the below refund for the below item.<br><br>Have you mailed me in response for the same inquiry that it will be received and reviewed and later refunded??<br><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="max-width:90%"><tbody><tr><td align="center">
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<div style="font-size:24px;margin:0px;padding:0px;text-align:left;font-weight:bold;color:rgb(32,32,32);line-height:32px">We’ve received your return request.</div>
<div style="font-size:16px;margin:0px;padding:10px 0px 0px;line-height:22px;text-align:left;color:rgb(32,32,32)">Hi Adnan Ahmed, thank you for getting in touch with us. Here’s how your return <span style="color:rgb(0,185,229)">1002088753</span> for order <span style="color:rgb(0,185,229)">6125452901</span> will work.Our delivery partner will pick up your return in around 2-5 business days.</div>
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<tr><td align="left" style="line-height:20px;font-size:16px;color:rgb(36,36,40);font-weight:bold"><strong>Order Details</strong></td></tr>
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<td width="28%" align="left" style="padding-left:15px"><div style="font-size:15px;color:rgb(32,32,32);padding:0px;line-height:20px;margin:0px">Item</div></td>
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<td width="30%" align="right" style="padding-right:10px"><div style="font-size:15px;color:rgb(32,32,32);padding:0px;line-height:20px;margin:0px">Total Price</div></td>
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<td width="28%" align="center"><table border="0" cellpadding="0" cellspacing="0" align="left" width="100%"><tbody><tr><td align="left"><img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/1018056-CV460-SP20191019_01-150.jpg" width="100%" style="padding:20px 0px 0px;max-width:135px"></td></tr></tbody></table></td>
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<tr><td align="left" style="padding:8px 0px 0px;font-weight:600"><strong>SPLASH</strong></td></tr>
<tr><td align="left" style="padding:8px 0px 0px;font-weight:600">Plain Denim Jacket with Long Sleeves and Flap Pockets</td></tr>
<tr><td align="left" style="padding:4px 0px 0px">Color: Pink</td></tr>
<tr><td align="left" style="padding:4px 0px 0px">Size: 16</td></tr>
<tr><td align="left" style="padding:4px 0px 0px">Quantity: 1</td></tr>
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<td width="30%" align="right" style="padding:20px 10px 0px 0px;color:rgb(61,70,72);font-weight:600">SAR 22.5</td>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Feb 19, 2022, 4:37 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Adnan,,</div>
<div dir="ltr">​</div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">Return request details below for your information and review:</div>
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<div dir="ltr">Regarding the item (162022251 ) :We would like to inform you that we have processed the refund of amount (SAR 36.00) on (15/02/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Regarding the item (161974813 ) : We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3915329