Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 14 Feb 2022 14:26:34 +0000

Hi Naif Teni,  
  The following message composed by you on ticket 3837909 failed to reach the recipient [email-masked]. 
  Reason: "The message did not reach this recipient after multiple attempts. This could be due to connection issues with the remote server or temporary problems like the mailbox being full. Please retry sending the message after some time..  "
  Message content:  Hi Team,  2 REMINDER : Please update us regarding the below.  Problem Statement: The cx was charged for NDR order  Order Date : 27/11/2021 Order ID: 6370142755  Tracking ID: CRDSAL0373786821  Assistance Required: Need Refund.  Issue Description: Please note that the cx paid through a link which has been sent by your side. The amount (SAR 337.50) and the cx never received the order as the status of delivery is NDR. Notice the attached image as proof of the amount has been deducted by your side.  Kindly, look into the matter and do the needful.  Regards, The Support Team