Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 15 Feb 2022 18:55:55 +0000

Hi Yara Hakeem,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Hi…. It’s been over a month I have been waiting and still there is no refund, I was told that even if after a month it’s not recieved then this willl be processed manually. Ki Daly do the needful thanks <br><br>
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<div>On Jan 26, 2022, at 6:47 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Sitara,<br><br>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order: 6378441078 Please note that the refund has been processed successfully from our side for the amount (43.78 SAR), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3814454