Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Feb 2022 11:03:56 +0000

Hi Yara Hakeem,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hello its been more than 15 days now.
When will i get me refunded? I have already uploaded the bank details. Plus
ahve called your customer service many times, but yet no one came to
collect the package. Please help me in this matter.

On Wed, 8 Dec 2021, 7:42 pm Centrepoint, <[email-masked]>
wrote:

> Here’s what you need to do next.
> 
> <https://www.centrepointstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
> Download our apps now
>  <https://itunes.apple.com/ae/app/id1161310479f> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
> iPhone <https://itunes.apple.com/ae/app/id1161310479f> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
> 
> Babyshop
> <https://www.babyshopstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
> Lifestyle
> <https://www.lifestyleshops.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
> Splash
> <https://www.splashfashions.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en> Shoe
> Mart
> <https://www.shoemartstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
> Offers
> <https://www.centrepointstores.com/sa/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
> Clearance
> <https://www.centrepointstores.com/sa/en/search?q=badge.title.en%3AClearance&clr=true&utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
>
> Thank you for submitting your return request
>
> Hi Yusrra Mahek, you’re almost there! You can finish returning these
> products in a few easy steps:
> 1. Fill in your bank details
>
> Enter them here
> <https://www.centrepointstores.com/sa/en/my-account/getBankDetails?nonce=3521a1226687f2c839aa2b9add0d525a200cbd2403cef27abef9d854dfcc104e5587e71265011ad93251bbe45b6980913bdf4a32f0b15acbb028247971ab8b49&customerId=eXVzcmFtYWhlazk4QGdtYWlsLmNvbQ==&utm_source=hybris&utm_medium=email&utm_campaign=return_initiation_SA_en> so
> we know where to transfer your refund amount.
> 2. Confirm your pick-up
>
> Our courier partner will send you an SMS to arrange your return pick-up.
> Your pickup should take place in 2-3 business days.
> 3. Hand over your return
>
> Wrap and seal your products in their original packaging, with all tags
> intact. Our courier partner will give you an acknowledgement receipt when
> they collect it.
> 4. Receive your refund
>
>    - Your products will take 3-5 business days to reach our warehouse.
>    - We'll take 1 business day to conduct a quality check.
>    - Your refund will be issued in 2-7 business days after the quality
>    check.
>
> Once we transfer your refund, it may take up to 48 hours to reflect in
> your bank account.
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
>  <https://www.facebook.com/CentrepointME>
>
> *Connect with us* on your favourite social network.
>  <https://twitter.com/centrepointme>
>
> Reach out in 140 characters! We are *@centrepointme*.
>
> *Call us on 800-111-10CP (800-1111027).*
> 7 days a week, 24 hours a day
> 
> © 2021 Retail World Limited
> Privacy Policy
> <https://www.centrepointstores.com/sa/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
> | Terms & Conditions
> <https://www.centrepointstores.com/sa/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3651708