Subject: New Reply Received - Return Order # 6124854807
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Feb 2022 08:21:50 +0000

Hi Yara Hakeem,  The customer has responded to the ticket.  Return Order # 6124854807  Ticket comment <div dir="auto" style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)">
Thankyou kyou for your response. I have tried calling and cannot get hold of anyone. Likewise i have tried to return the item on your website and app. It lets me return the other items that i ordered, except the towel - there is no tick box to allow me to select
 the towel and return it. Please see the  attached image. </div>
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Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, February 7, 2022 9:00:07 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3863270] - Return Order # 6124854807
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<div dir="ltr">​Hi Michaela,<br>
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Thank you for contacting us.</div>
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<div dir="ltr">Please accept our apologies for the inconvenience caused.<br>
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Please note that products can be returned within 14 days through one of the following options:<br>
1- You can contact the customer support team at (8001111027) to book an appointment to receive the product to be returned.<br>
2- You can also book an appointment to receive the product to be returned online by logging in to your account and going to the order history and then clicking on the “Order Number” from this page (<a href="https://www.babyshopstores.com/sa/ar/department/newborn" rel="noreferrer">https://www.babyshopstores.com/sa/ar/department/newborn</a>),
 and choosing the products you want to return .<br>
3- You can visit the nearest branch of (Babyshop) and return the product to the branch.<br>
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Do not hesitate to contact us if you have any other inquiries.<br>
<br>
your friends<br>
Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043305119968'>Screenshot_20220208_111712_com.microsoft.office.outlook.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3863270