Subject: New Reply Received - Promotions or Gift Vouchers
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 07 Feb 2022 15:05:22 +0000

Hi Yara Hakeem,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="auto">Hi, we deleted and re-install it the same issue, <div dir="auto">BTW, yesterday we tried to place order but it didnt go through because payment issue, </div>
<div dir="auto">Attached the screenshoot of the message from APP</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 7 Feb 2022, 4:49 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Layan,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience caused.<br><br>Please delete the app, reinstall it and try to buy again.<br><br>If the same problem is repeated, please provide us with a screenshot showing the problem you are facing so that we can provide more assistance.<br><br>Note: If there is no response within 24 hours, the case will be closed automatically.<br><br>Do not hesitate to contact us if you have any inquiries.</div>
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<div dir="ltr">​Your friends</div>
<div dir="ltr">​The support team<br>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043304836787'>Screenshot_20220207-170245_Max.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3862770