Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Feb 2022 12:45:51 +0000

Hi Yara Hakeem,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Enough,  I'm very disappointed if what happen,  next time check the items clearly before sending to the purchaser,  it's written there with belt,  but when the item came it doesn't have belt. <div dir="auto"><br></div>
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<div>On Mon, 7 Feb 2022, 3:18 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Cynan,</div>
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<div dir="ltr">Please note that you can return the products within 14 days through one of the following options:<br><br>1- You can contact the customer support team at (8001111027) to book an appointment to receive the product to be returned.<br>2- You can also book an appointment to receive the product to be returned online by logging in to your account and going to the order history and then clicking on the “order number” from this page (<a href="https://www.splashfashions.com/sa" rel="noreferrer" target="_blank">https://www.splashfashions.com/sa</a>), and choosing the products you want returned.<br>3- You can visit the nearest Splash branch or Splash department at Centrepoint, and return the product to the branch.</div>
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<br>Thanks for your cooperation and appreciate your understanding with us.</div>
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<div dir="ltr">Feel free to reach out to us for any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3862399