Subject: New Reply Received - Return order
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 07 Feb 2022 11:49:40 +0000

Hi Yara Hakeem,  The customer has responded to the ticket.  Return order  Ticket comment <div dir="auto">Good day<div dir="auto"><br></div>
<div dir="auto">5days ago i request to return my item, one of the driver call me from aramex driver he told me he is busy and he is very rude to communicate with me, until now nobody pick up my return item.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Feb 6, 2022, 3:18 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Roger,<br><br>Thank you for shopping with us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Please note that the replacement service is not currently available for (Splash) products, you can return the products within 14 days through one of the following options:<br><br>1- You can contact the customer support team at (8001111027) to book an appointment to receive the product to be returned.<br>2- You can also book an appointment to receive the product to be returned online by logging in to your account and going to the order history and then clicking on the “order number” from this page (<a href="https://www.splashfashions.com/sa" rel="noreferrer" target="_blank">https://www.splashfashions.com/sa</a>), and choosing the products you want returned.<br>3- You can visit the nearest Splash branch or Splash department at Centrepoint, and return the product to the branch.<br>Thanks for your cooperation and appreciate your understanding with us.</div>
<div><br></div>
<div dir="ltr">
<br>Feel free to reach out to us for any further assistance.<br><br>Your Friends,<br>The Support Team<br><br><br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3850498