Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Feb 2022 09:26:09 +0000

Hi Yara Hakeem,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">
<div>Hello Support team,</div>
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<div dir="auto">Kindly find the attachments per your request.</div>
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<div dir="auto">BR, </div>
<div dir="auto">Mohammed Darwish</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 5 Feb 2022, 8:51 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Hi Mohammed,</span></div>
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<span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would also request you to provide us some snapshots of the wrong item you received.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We look forward to hearing from you.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Your friends,</span><br>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> The Support Team</span></div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043304495661'>IMG-20220205-WA0053.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043304495662'>IMG-20220205-WA0056.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043304495664'>IMG-20220205-WA0055.jpg</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043304495665'>IMG-20220205-WA0054.jpg</a><br />5. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043304495668'>IMG-20220204-WA0150.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3852062