Subject: New Reply Received - Re: Your return request has been cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Feb 2022 16:38:13 +0000

Hi Yara Hakeem,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div>Please note that refund for below 3 items for order no. </div>
<blockquote><div dir="ltr"><table class="content" border="0" cellpadding="0" cellspacing="0" align="center" style="max-width: 620px; width: 376px; font-family: Helvetica, Arial, sans-serif; background-color: rgb(255, 255, 255);background-color:FFFFFF"><tbody><tr><td align="center"><table border="0" cellpadding="0" cellspacing="0" width="95%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="max-width: 100%"><tbody><tr><td align="center"><table border="0" cellpadding="0" cellspacing="0" width="100%" style="padding: 0px"><tbody><tr><td align="left" style="line-height: 20px; font-size: 16px; color: rgb(51, 51, 51)">
<span style="color: rgb(0, 185, 229)"><a href="https://www.centrepointstores.com/sa/en/my-account/order/6395088991?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_en" style="color: rgb(0, 185, 229); text-decoration: none" rel="noreferrer">6395088991</a></span> has not been received yet.<br><br>I have already return this items. 64.85 sar still pending.<br><br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwMzM0NzMxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ag45fsMBTex_XDe5hB9fnV3YBlgVZbFEyUJYzMqHzjM"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwMzM0NzMyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LckxG6OWWKXXNCvLyucj5HCAIJJK5Gkkmkvt8WVWxas"><br><br><br><br>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 31 Jan 2022, at 6:04 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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										 Order #6395088991 
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									<a href="https://www.centrepointstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" style="display:inline-block" rel="noreferrer">
									<img style=" border:0; margin:0" alt=" Centre Point logo" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-centrepoint.png" width="165"></a>
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												<td colspan=" 2" style="padding:15px 0 0 0">Download
													our apps now</td>
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												<a href="https://itunes.apple.com/ae/app/id1161310479f" target="_blank" rel="noreferrer">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" target="_blank" rel="noreferrer">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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												<a href="https://itunes.apple.com/ae/app/id1161310479f" style="text-decoration:none;color:#202020" rel="noreferrer">iPhone</a>
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												<td align=" left" style="padding:2px 0 0 10px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" style="text-decoration:none;color:#202020" rel="noreferrer">Android</a>
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<span class="navmenu">
													<a href="https://www.babyshopstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" target="_blank" style="text-decoration:none; display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Babyshop</a></span>
													<span class="navmenu">
													<a href="https://www.lifestyleshops.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Lifestyle</a></span>
													<span class="navmenu">
													<a href="https://www.splashfashions.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Splash</a></span>
													<span class="navmenu">
													<a href="https://www.shoemartstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Shoe Mart</a></span>
													<span class="navmenu">
													<a href="https://www.centrepointstores.com/sa/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Offers</a></span>
													<span class="navmenu">
													<a href="https://www.centrepointstores.com/sa/en/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" target="_blank" style="text-decoration:none;display:inline-block; color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">Clearance</a></span>
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													<td align="left" style="line-height:28px;font-size:24px;text-align:left;font-family:Helvetica, Arial, sans-serif; color:#242428">
                                  						We’ve cancelled your return
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					                               		Hi Azim Shaikh, your return <span style="color:#00b9e5">1002019720</span> for order <span style="color:#00b9e5"><a href="https://www.centrepointstores.com/sa/en/my-account/order/6395088991?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_en" style="color:#00b9e5;text-decoration:none" rel="noreferrer">6395088991</a></span> has been cancelled as requested by you
														<br>
														<br>
														Feel free to reach out to us if you need any further assistance
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					                                  <strong>Order Details </strong>
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															<div style="font-size: 15px; color: #202020; padding: 0; line-height: 20px; margin: 0">Item</div>
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															<td width="40%" style="padding-left: 15px" align="left">
															<div style="font-size: 15px; color: #202020; padding: 0; line-height: 20px; margin: 0">Description</div>
</td>
															<td width="30%" align="right" style="padding-right: 10px">
															<div style="font-size: 15px; color: #202020; padding: 0; line-height: 20px; margin: 0">Total Price</div>
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																		<td align="left">
																																																							<a href="https://www.centrepointstores.com/sa/en/p/162539672?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_en" rel="noreferrer">
																																																																								<img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/2300572-UNI-SPW20180720_01-150.jpg" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px">
																																																																																																																																																																																																																																																																																																																		</a>
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															<td width="40%" style="padding: 15px" align="center">
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="left">  <strong>SPLASH</strong>  </td>
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="left">  Sustainable Iconic Solid Mandarin Collared Shirt with Long Sleeves  </td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300" align="left">Color: Blue</td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300" align="left">

																			 																		        	      Size: 
																		        	     																		        	     S

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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300" align="left">Quantity: 1</td>
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															<td width="30%" style="padding: 20px 10px 0 0; color: #3d4648; font-weight: 600" align="right">
															        						   									 SAR 25.27
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																<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
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																		<td align="left">
																																																							<a href="https://www.centrepointstores.com/sa/en/p/162504394?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_en" rel="noreferrer">
																																																																								<img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/3901298-DNM001-SPWIN20030620_01-150.jpg" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px">
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															<td width="40%" style="padding: 15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color: #3d4648; font-size: 14px; font-family: Helvetica, Arial, sans-serif">
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="left">  <strong>SPLASH</strong>  </td>
																	</tr>
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																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="left">  Slim Fit Textured Shirt with Mandarin Collar and Short Sleeves  </td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300" align="left">Color: Blue</td>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300" align="left">

																			 																		        	      Size: 
																		        	     																		        	     S

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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300" align="left">Quantity: 1</td>
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															<td width="30%" style="padding: 20px 10px 0 0; color: #3d4648; font-weight: 600" align="right">
															        						   									 SAR 21.06
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																<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
																	<tbody>
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																		<td align="left">
																																																							<a href="https://www.centrepointstores.com/sa/en/p/162168743?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_en" rel="noreferrer">
																																																																								<img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/5009283-AOP-LINEN-SP20290220_01-150.jpg" class="product" width="100%" style="padding: 20px 0 0 0; max-width: 135px">
																																																																																																																																																																																																																																																																																																																		</a>
</td>
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															</td>
															<td width="40%" style="padding: 15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color: #3d4648; font-size: 14px; font-family: Helvetica, Arial, sans-serif">
																	<tbody>
<tr>
																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="left">  <strong>SPLASH</strong>  </td>
																	</tr>
																	<tr>
																		<td style="padding: 8px 0 0 0; color: #3d4648; font-weight: 600" align="left">  Sustainable Printed Linen Shirt with Spread Collar and Short Sleeves
  </td>
																	</tr>
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																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300" align="left">Color: Cream</td>
																	</tr>
																																																			<tr>
																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300" align="left">

																			 																		        	      Size: 
																		        	     																		        	     S

																		</td>
																	</tr>
																																							       								    						       								    																	<tr>
																		<td style="padding: 4px 0 0 0; color: #3d4648; font-weight: 300" align="left">Quantity: 1</td>
																	</tr>
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</table>
															</td>
															<td width="30%" style="padding: 20px 10px 0 0; color: #3d4648; font-weight: 600" align="right">
															        						   									 SAR 18.53
															</td>
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													</tbody>
</table>
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												<td align="center" style="padding: 10px 0 0 0; border-top: 1px solid #eeeeee">
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													<table width="100%" border="0" cellspacing="0" cellpadding="0">
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													    <td width="50%"> </td>
													    <td width="50%" align="right" style="line-height:20px;text-align:left">
													
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																		Total
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																	<td style="font-family:Arial, Helvetica, sans-serif;line-height:25px;font-size:14px;color:#333333" align="right">
																		<strong>SAR 64.85</strong>
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</table>
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</table>
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			<tr>
				<td align="center" width="100%" style="padding: 10px 0 20px 0; background: #ffffff; border-top: 1px solid #eeeeee" bgcolor="ffffff">
							<div class="content"><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px; width:100%; padding:10px 0 0 0; color:#000">
	<tbody>
<tr>
		<td style="padding:0 0 15px 15px; font-size:15px; font-weight:700; text-align:left;color:#242428"><span class="aligntext">Need help? Get in touch</span></td>
	</tr>

	<tr>
		<td align="center">
			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%">
				<table align=" center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9" class=" getintouch">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="
								0" style=" padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="mailto:[email-masked]?Body=Contacted" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0; padding:0; line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%">
				<table align=" center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9" class=" getintouch">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="https://www.facebook.com/CentrepointME" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0; padding:0; line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
	<tr>
		<td align="center" width="100%">
			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%">
				<table align=" center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9" class=" getintouch">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="https://twitter.com/centrepointme" target="_blank" style="border:0; margin:0; padding:0; text-decoration:none" rel="noreferrer">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0; padding:0; line-height:20px">Reach out in 140 characters! We are <strong>@centrepointme</strong>.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div class=" getintouch-block" style="max-width:285px	; display:inline-block; padding:0; width:100%">
				<table align=" center" width=" 100%" style=" border:1px
					solid #eeeeee; max-width:290px; min-height:95px;background-color:
					f9f9f9" class=" getintouch">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style=" padding:13px" width="100%">
								<tbody>
									<tr>
										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0; padding:0; line-height:20px">
<strong>Call us on 800-111-10CP (800-1111027).</strong> <br>7 days a week, 24 hours a day</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
</tbody>
</table></div>

				</td>
			</tr>

		<tr>
			<td class="two-column" style="padding: 5px 0 0 0; background: #eeeeee" align="center">
				
						<div class="content">
<div class=" column" style="width:49%; display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td class=" inner" align="left">
				<table class="contents">
					<tbody>
<tr>
						<td align="left"><span style="font-size:11px; color:#848483">
								© 2022 Retail World Limited </span></td>
						<td> </td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
	</tbody>
</table>
</div>

<div class=" column" style="width:49%; display:inline-block">
	<table width="100%">
		<tbody>
<tr>
			<td class=" inner" align="right">
				<table class="contents">
					<tbody>
<tr>
						<td style=" text-align:right; width:100%" align="right">
							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.centrepointstores.com/sa/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">Privacy Policy</a>  |
						    <a href="https://www.centrepointstores.com/sa/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_en" target="_blank" style="text-decoration:none; color:#848483" rel="noreferrer">Terms &amp; Conditions</a>
						</span>
						</td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
	</tbody>
</table>
</div>
</div>

				
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3834426