Subject: Note Added - [#5071760] Conversation with norpaida m sendad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Nov 2022 12:24:26 +0000

Hi ,    Centrepoint Jeddahpark added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5071760    Subject:  Conversation with norpaida m sendad   Requester: Kim sha_25ytc    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Qazi,</div>
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<div class="MsoNormal">With reference to the below mail, the order is available and updated in Sahala.</div>
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<div class="MsoNormal">Also called the customer and she will come today evening to collect the order.</div>
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<div class="MsoNormal">Once customer received will update the same.</div>
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<div class="MsoNormal">This issue has been resolved.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Siraj</div>
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<div>From: Qazi Mohammed &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, November 1, 2022 11:14 AM<br>
<b>To:</b> Centrepoint Jeddahpark &lt;[email-masked]&gt;; Manager Jeddahpark &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Nusaybah Alzuman &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Shahul Abdulrazack &lt;[email-masked]&gt;; Vickum Dissanayake &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5071760] - Conversation with norpaida m sendad</div>
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<div class="MsoNormal">Hi <a id="OWAAMEA7EF0A9FAD7478A8EC1902793729C53" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Jeddahpark</span></a>
<a id="OWAAM553692E20CDF4DF89AD26FF980B44A41" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Jeddahpark</span></a>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer placed an order on # Oct 18, 2022  and till now she has not received the order. As per the hybris the order status is READY_TO_SHIPPED.<br>
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Kindly check and update if the order is physically avail at the store, kindly contact the customer on # 0554569608 and handover the order.<br>
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Please assist in closing this case on priority. The order has already missed the delivery time frame.<br>
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Problem Statement: Late C&amp;C <br>
Order Date: Oct 18, 2022<br>
Order ID:   6175276808<br>
Store code:  Centrepoint21482<br>
Tracking Id: 617527680822999991</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Qazi Mohammed</span></div>
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<b>From:</b> Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, November 1, 2022 10:28 AM<br>
<b>To:</b> Nusaybah Alzuman &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5071760] - Conversation with norpaida m sendad</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late C&amp;C <br>
Order Date: Oct 18, 2022<br>
Order ID:   6175276808<br>
Store code:  Centrepoint21482<br>
Tracking Id: 617527680822999991<br>
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Assistance Required: Need Urgent pick up<br>
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Issue Description: Customer placed an order on # Oct 18, 2022  and till now she has not received the order. As per the hybris the order status is READY_TO_SHIPPED.<br>
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Kindly check and update if the order is physically avail at the store, kindly contact the customer on # 0554569608 and handover the order.<br>
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Please assist in closing this case on priority. The order has already missed the delivery time frame.<br>
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Thank you for your help!<br>
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Regards, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Elharith</span></div>
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