Subject: Note Added - [#4928337] Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 15:20:10 +0000

Hi ,    Mohammed Athar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4928337    Subject:  Click & Collect   Requester: Mohammad Farooq    Note Content:   <div class="WordSection1">
<div class="MsoNormal">The REFUND is already done.</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, October 26, 2022 9:54 AM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Mohammed Athar (TCS) &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Malik Ismail &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4928337] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly update us on this!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Thu, 20 Oct at 4:05 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi
<a id="OWAAM0AD51B7530B54E449EA70D7A8372BFD6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohammed Athar (TCS)</span></a>,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>JIRA raised.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'><a href="https://landmark.atlassian.net/browse/RRF-784" rel="noreferrer">https://landmark.atlassian.net/browse/RRF-784</a></span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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<b><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>From: Mohammed Athar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, October 14, 2022 9:41 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4928337] - Click &amp; Collect</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>We have received the payment from the customer &amp; the order number is
</span><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#192330;background:whitesmoke'>6171169481.</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#192330;background:whitesmoke'>Please create a JIRA with all the customer details to process the refund.</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style='font-size:10.5pt;font-family:"-apple-system",serif'>From:</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, October 11, 2022 2:38 PM<br>
<b>To:</b> Mohammed Athar (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4928337] - Click &amp; Collect</span>
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<b><i><span style='font-size:13.5pt;font-family:"-apple-system",serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Customer is reporting that they have tried to place an order and the amount was deducted but no order placed. They have contacted their bank as well and they have advised
 the customer to contact us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Amount deducted - SAR 56</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please check and refund if we have received the amount. Thank you for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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