Subject: Note Added - [#4934915] My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 Oct 2022 16:34:54 +0000

Hi ,    Mohammed Athar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4934915    Subject:  My Account   Requester: بسمه القحطاني    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Please provide the correct card number of 16 digits.</div>
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<div class="MsoNormal">The below card number is of 17 digits.</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, October 21, 2022 9:45 AM<br>
<b>To:</b> Mohammed Athar (TCS) &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Malik Ismail &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4934915] - My Account</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,</span></div>
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With reference to email ID : <span style="color:#183247"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span> <br>
Card number : 48478333472565772<br>
amount : 183 SAR<br>
Date of deduction : 29-9-2022 22:16</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>The customer reported that the above amount had been deducted from his account, but upon checking the Hybris, no orders had been successfully placed for the customer. Please
 check and advise us on this issue.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4934915:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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