Subject: Note Added - [#5033856] Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 Oct 2022 13:05:18 +0000

Hi ,    Gaurav Khemka added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5033856    Subject:  Returns   Requester: بشرى حاتم    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Pls update status as delivered on 16/10/2022 17:19</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Cambria",serif;color:#1F497D'>Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Cambria",serif;color:#1F497D'>Gaurav Khemka</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Cambria",serif;color:#1F497D'>Manager – Last Mile Ecommerce Operations</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Cambria",serif;color:#1F497D'>Landmark Group</span></div>
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<div>From:<span lang="EN-US"> FarEye Support &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 27 October 2022 5:02 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Vishwajeet Singh &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Nisha Siddiqui &lt;[email-masked]&gt;; Gaurav Khemka &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Fwd: [#5033856] - Returns</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Gaurav,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Wed, 26 Oct at 5:53 PM
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Gaurav,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Just following up on this ticket to check if you had a chance to look into our previous response. Please do respond to us if you need further assistance. We will be happy
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Fri, 21 Oct at 7:00 PM
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Gaurav,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Please provide your approval on the above request so we can proceed further.</span></div>
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span></b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Fri, 21 Oct at 6:53 PM
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>Dear Aseel Qiad ,</span></div>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#595959;border:none windowtext 1.0pt;padding:0cm'><a href="http://www.getfareye.com/" target="_blank" rel="noreferrer"><span style="font-size:12.0pt;color:#1155CC">FarEye- Enabling
 Digital Logistics</span></a></span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>On Fri, 21 Oct at 6:51 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement:
<strong><span style="font-family:-apple-system">update order status </span></strong><br>
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Order Date :<br>
Order ID:6173990436<br>
Tracking ID:CRDSAL0601045822<br>
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Assistance Required:<strong><span style="font-family:-apple-system"> Mark the order as delivered</span></strong>.</span></div>
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the customer has confirmed to us that he/ she recieved the order.kindly update the order status, So the customer will be able to create return request and follow up for the same.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Aseel Qiad </span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>340337:211857</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif'>
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