Subject: Note Added - [#4861834] Re: تم إلغاء إرجاع طلبك
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 24 Oct 2022 12:03:20 +0000

Hi ,    Mohammed Athar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4861834    Subject:  Re: تم إلغاء إرجاع طلبك   Requester: يارا ياسر    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Please confirm if the customer has returned two items as the RETURN created is same for both the items.</div>
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<div class="MsoNormal">One refund is already done &amp; the another refund is not yet done.</div>
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<div class="MsoNormal">Please create a JIRA ticket to process the refund manually.</div>
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<div class="MsoNormal"><img width="793" height="293" style="width:8.2638in;height:3.0555in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwMzEzMzk4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VUfenjC8QCXZwVwph7nffB-1en9I8VmjqC2SU4WzKkU" data-id="2044003133980"></div>
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<div class="MsoNormal">Thanks &amp; Regards,</div>
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<div class="MsoNormal">Athar Mohammed,</div>
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<div class="MsoNormal">Extn 3183</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, October 20, 2022 11:34 AM<br>
<b>To:</b> Mohammed Athar (TCS) &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4861834] - Re: <span lang="AR-SA" dir="RTL">تم إلغاء إرجاع طلبك</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Mohammed,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>With reference to the order number: 6138649618</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>In this order there are 2 refund amount of SAR 40.50 which are showing refunded successfully. Customer is saying he has received one amount and one he did not receive. Can
 you please share the RRN, Claim ID or refund acknowledgement for both the refunds here please.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thank you for your help.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Apoorv</span></div>
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