Subject: Note Added - [#4990239] Conversation with nisha
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 21 Oct 2022 00:49:20 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4990239    Subject:  Conversation with nisha   Requester: nisha    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
	<div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
<div dir="ltr">
<div dir="ltr">Dear Gaurav,</div>
<div><br></div>
<div dir="ltr">This is to inform you that, we are proceeding with ticket #330831 closure. Below is the summary for your reference.<br><br>Issue Raised:- Manual status update<br>Solution Provided:- needs approval<br>Root Cause or RCA id:- NA<br>Is Permanent Solution Required:- NA<br>Permanent Solution (If Any):- NA<br>JIRA ID:- NA<br><br>Should you need any further information, please do not hesitate to contact us at [email-masked] or +91-70-6595-6595.<br><br>An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. A permanently closed incident cannot be reopened and the customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.<br>
</div>
<div><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'><br></span></div>
<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/338715" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/338715</a></span>
</div>
<br>
</div>
<div dir="ltr">
<div><span style="color: rgb(32, 33, 36); font-family: Roboto, sans-serif; font-size: 14px; white-space: pre-wrap">Thanks and Regards,</span></div>
<div style="box-sizing: border-box; word-break: break-word; display: inline">
<div><div style="box-sizing: border-box; word-break: break-word; display: inline">
<span style="color: rgb(32, 33, 36); font-family: Roboto, sans-serif; font-size: 14px; white-space: pre-wrap">Shashi Kumar </span><span style="color: rgb(32, 33, 36); font-family: Roboto, sans-serif; font-size: 14px; white-space: pre-wrap; background-color: rgb(255, 255, 255)"> </span>
</div></div>
<div><div style="box-sizing: border-box; word-break: break-word; display: inline"><span style="color: rgb(32, 33, 36); font-family: Roboto, sans-serif; font-size: 14px; white-space: pre-wrap; background-color: rgb(255, 255, 255)">Technical Engineer </span></div></div>
<div><br></div>
<div><a href="http://www.getfareye.com/" rel="noreferrer" style="font-weight: 700; background-color: rgb(255, 255, 255); color: rgb(17, 85, 204)" target="_blank">FarEye<span style="box-sizing: border-box; word-break: break-word; font-family: tahoma, sans-serif">- Enabling Digital LogisticsFarEye</span></a></div>
<div>
<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700"><span style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12.8px; font-family: "trebuchet ms", arial, sans-serif'><span dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12.8px">Call: </span></span><span style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-family: "trebuchet ms", arial, sans-serif; background-color: rgb(250, 250, 250)'>+91 70-6595-6595 </span></span><span style="font-size: 14px; font-family: Roboto, sans-serif; color: rgb(32, 33, 36); white-space: pre-wrap; background-color: rgba(32, 33, 36, 0.04)">|| </span><a dir="ltr" href="http://www.getfareye.com/" rel="noreferrer" style="font-size: 14px; font-family: Roboto, sans-serif; background-color: rgba(32, 33, 36, 0.04); -webkit-tap-highlight-color: transparent; white-space: pre-wrap" target="_blank">www.getfareye.com</a> <span style="font-size: 14px; font-family: Roboto, sans-serif; color: rgb(32, 33, 36); white-space: pre-wrap; background-color: rgba(32, 33, 36, 0.04)">||</span><div style="box-sizing: border-box; word-break: break-word; overflow: auto">
<table border="0" cellpadding="0" cellspacing="0" style='word-break: normal; font-family: "Times New Roman"; font-size: medium'><tbody style="box-sizing: border-box; font-size: 16px"><tr style="box-sizing: border-box; font-size: 16px">
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif"><img src="https://ci3.googleusercontent.com/proxy/O1sxbJXK84zDuZxblwfrnrBH1gH5DFhF9FZcKNQoIgVfdzfJF10JeovJXt8eobnbV6m_uWW6cmpe6dv5l4rQJdURNoVg3FpvsTsIHfDYNZw=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/logo.jpg" alt="FarEye" width="120" style="box-sizing: border-box; cursor: pointer; font-size: 13px" class="fr-fic fr-dii"></td>
<td bgcolor="F5C01B" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal" width="100%"><tbody style="box-sizing: border-box; font-size: 13px">
<tr style="box-sizing: border-box; font-size: 13px"><td bgcolor="F5C01B" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal" width="100%"><tbody style="box-sizing: border-box; font-size: 13px"><tr style="box-sizing: border-box; font-size: 13px">
<td style="box-sizing: border-box; padding: 0px; font-size: 10px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center" width="100">
<img src="https://ci3.googleusercontent.com/proxy/3u3m4nxRivBcIktCNGgVCAZzk1HhxFS_yDPsML4pnvboCkkvxWYDNpXBfd5esXswSjMMdevhEMHYaaRhLhYDJfbVvNEID7OgZYEupoN83SfxRf4=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/gartner.png" alt="gartner" height="18" style="box-sizing: border-box; cursor: pointer; font-size: 10px" class="fr-fic fr-dii"><div style="box-sizing: border-box; font-weight: bold; font-size: 11px; font-family: arial; line-height: 11px">7+ Mentions<div></div>
</div>
</td>
<td style="box-sizing: border-box; padding: 0px; font-weight: bold; font-size: 10px; font-family: arial; text-align: center" width="100">
<img src="https://ci6.googleusercontent.com/proxy/KJHjcG2Ks7ttbyMyT0YN1TB97b-lJ_oyZJZdoYEQQsos7mz_klwRkDdR7nxJGGLJL1QKaQEjc5-T8SoNnfZuTt9hNlZzx63cF6-ryJZmPw=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/IDC.png" alt="gartner" height="18" style="box-sizing: border-box; cursor: pointer; font-size: 10px" class="fr-fic fr-dii"><div>Digital Disruptor</div>
</td>
<td style="box-sizing: border-box; padding: 0px; font-weight: bold; font-size: 10px; font-family: arial; text-align: center" width="100">
<img src="https://ci4.googleusercontent.com/proxy/sQ8oTa9aff-dslO_zZjHc6ishqF0eQ5mmXw8-NO9DqAsGsPato-Bq4y5l50ytFWslqER8_BJ-zy3O6aJurZEnTLvuJf8DweCyeEPIeLNFp13eBn5=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/deloitte.png" alt="gartner" height="18" style="box-sizing: border-box; cursor: pointer; font-size: 10px" class="fr-fic fr-dii"><div>Recognized</div>
</td>
</tr></tbody></table></td></tr>
<tr style="box-sizing: border-box; font-size: 13px"><td bgcolor="#ffffff" style="box-sizing: border-box; padding: 0px; font-size: 11px; font-family: arial; height: 19px; text-align: center">Chicago   |   London   |   Dubai   |   Singapore   |   India</td></tr>
</tbody></table></td>
</tr></tbody></table>
<div></div>
<table border="0" cellpadding="0" cellspacing="0" style='word-break: normal; font-family: "Times New Roman"; font-size: medium'><tbody style="box-sizing: border-box; font-size: 16px">
<tr style="box-sizing: border-box; font-size: 16px"><td style="box-sizing: border-box; padding: 0px; font-size: 1px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"></td></tr>
<tr style="box-sizing: border-box; font-size: 16px">
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://www.facebook.com/GetFarEye/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/mCz4Naj7Zw0iCKBY29FVx84tZ4njN2gdZmUmW6u8OYhewGHBEvDXlOqLqp3wSNkQgjNXW_Wp5fqmksTU0HUhXM1zJMY7eWIReYEn2EOfrckCPtg=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-02.png" alt="facebook" width="20" style="box-sizing: border-box; font-size: 13px" class="fr-fic fr-dii"></a></td>
<td width="10" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif"></td>
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://www.youtube.com/fareyeinaction" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/dhwolIOkAIS28rRVkWybQ4NI_hK9D8Ws__elQ6QaYyObuLqONzOgEoG7lUP0yLzNPAHb-Y8HcPn4_y7viQY4_C-8uT_CWjX0Ed5y7RVQ35-KaBY=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-03.png" alt="Youtube" width="20" style="box-sizing: border-box; font-size: 13px" class="fr-fic fr-dii"></a></td>
<td width="10" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif"></td>
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://twitter.com/fareye" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/2kjJKrHn_P0SuygpLV4cdXEfiVUr6fbawAoeOz-GJzYoegk_Svck6V-Btk78uaOa9Trp9AwEbJshxx6Pjy7ByZfWyA5UQBda_A4HHHHfdyVZq1s=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-04.png" alt="Twitter" width="20" style="box-sizing: border-box; font-size: 13px" class="fr-fic fr-dii"></a></td>
<td width="10" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif"></td>
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; text-align: center"><a href="https://www.linkedin.com/company/fareye/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/nvcRal-LThajUdiOO_renVFKlGLxHtbH1XTGtDeIRkeebxVVA0KuyB60CCzCXVrKwWRZFNAF4InR-aLbVJcgO8zxZe1eePdEhUItYOOdI-dEdxE=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-05.png" alt="Linkedin" width="20" style="box-sizing: border-box; font-size: 13px" class="fr-fic fr-dii"></a></td>
</tr>
</tbody></table>
<div></div>
</div>
</div>
<br>
</div>
</div>
<div class="freshdesk_quote">
                          <blockquote class="freshdesk_quote">
                            On
                            Wed, 19 Oct at  4:38 PM
                            <span class="separator">,  FarEye Support &lt;[email-masked]&gt;  wrote:
                            <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
<div dir="ltr">
<div dir="ltr">Dear Gaurav,</div>
<div><br></div>
<div dir="ltr">
<div>Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will proceed with the ticket closure.</div>
<div><br></div>
</div>
<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank" rel="noreferrer">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/338715" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/338715</a></span>
</div>
<br>
</div>
<div dir="ltr">
<div style="color: rgb(34, 34, 34); margin: 0cm 0cm 0.0001pt; word-break: break-word"><font><span style="font-size: 13.3333px"><strong>Karan Kaushal</strong></span></font></div>
<div><span style="word-break: break-word"><span style="font-weight: 700">Technical Engineer | FarEye</span></span></div>
<div style='color: rgb(34, 34, 34); margin: 0cm 0cm 0.0001pt; word-break: break-word; font-family: "trebuchet ms", arial, sans-serif'><br></div>
<div style="word-break: break-word">
<span style="font-weight: 700; font-size: 12.8px">Call: </span><span rel="tempredactor"><strong>+91 70-6595-6595</strong></span><div style="margin: 0cm 0cm 0.0001pt; font-size: 13px"><span style="font-size: 10pt; border-color: windowtext; color: rgb(89, 89, 89)"><a href="http://www.getfareye.com/" rel="noreferrer" style="color: rgb(17, 85, 204); font-size: small" target="_blank">FarEye- Enabling Digital Logistics</a><br></span></div>
<table border="0" cellpadding="0" cellspacing="0" style='font-family: "Times New Roman";background-color:#ffffff'><tbody><tr><td bgcolor="#ffffff" style='font-family: "Google Sans", Roboto, RobotoDraft, Helvetica, Arial, sans-serif'><a href="https://www.getfareye.com/signature/signature.html" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/vif8IOZaQgUOnQvZ764u99DzOmnXFDQsd8pYsNAtcpw_HsgB1Q4rHGSfgkD4PZA8CQZ54nB43eI1wBLgKjO8kD3muFftJIhCg7jZ=s0-d-e1-ft#https://www.getfareye.com/signature/signature-banner.jpg" alt="FarEye Signature Banner" width="440" height="94" class="fr-fil fr-dib"></a></td></tr></tbody></table>
<div></div>
<br>
</div>
</div>
</div>
                          </span>
</blockquote>
                        </div>
</div>

	

</div>