Subject: Note Added - [#4911041] ....
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Oct 2022 12:15:38 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4911041    Subject:  ....   Requester: رانيا احمد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">++ <a id="OWAAM2B1696E6DCE74C318A037DA4DF1C1568" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohamed Sabri</span></a>
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<div class="MsoNormal">Please assist.</div>
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<div>From: Nusaybah Alzuman <br>
<b>Sent:</b> Thursday, September 29, 2022 2:40 PM<br>
<b>To:</b> Shoemart &lt;[email-masked]&gt;; Shoemart Makkah &lt;[email-masked]&gt;; Makkahmall Shoemart &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4911041] - ....</div>
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<div class="MsoNormal">Hi <a id="OWAAM2A0199AA20A540DCA43525592D749B13" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shoemart</span></a>
<a id="OWAAM893F62DAEF3B4D09951DE2D6EBAE9BF5" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shoemart Makkah</span></a>
<a id="OWAAM8368AC5D5B604CF99B2975764C8E1F33" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Makkahmall Shoemart</span></a>
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<div class="MsoNormal">Kindly do the needful for below request from customer.</div>
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<div class="MsoNormal">Problem Statement: Mark the order Not Picked </div>
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<div class="MsoNormal">Order ID:  6163918164</div>
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<div class="MsoNormal">Tracking ID:  616391816421999991</div>
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<div class="MsoNormal">Store Id: ShoeMart20145</div>
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<div class="MsoNormal">Thanks </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, September 28, 2022 2:20 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4911041] - ....</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Mark the order Not Picked <br>
Order ID:  6163918164<br>
Tracking ID:  616391816421999991<br>
Store Id: ShoeMart20145<br>
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Assistance Required: update the order status to NOT PICKED.<br>
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Issue Description: the customer has not collected the order &amp; it exceeds 14 days however the order not cancelled, so kindly update the order status.<br>
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Regards,<br>
Safa.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4911041:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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