Subject: Ticket Assigned - Conversation with Guest
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 04 Oct 2022 09:48:09 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Guest Guest                    Customer:  jonathan menrige Bot:  Hi , what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6171803833 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1001221000709     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0558515806            01:43 PM, 04th Oct                   Shahad                   Hi , Thank you
  for contacting us. How may I help you?           01:44 PM, 04th Oct                   Shahad                   Please confirm if this is your correct contact number +966558515806?           01:45 PM, 04th Oct                     Guest                    My order 6171803833 has been delayed for 3 days already           01:45 PM, 04th Oct                     Guest                    yes correct           01:45 PM, 04th Oct                     Guest                    3 times somebody messaged me through Whatsapp that they will come but nobody came           01:45 PM, 04th Oct                   Shahad                   We sincerely apologize for any inconvenience caused,           01:46 PM, 04th Oct                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:46 PM, 04th Oct                   Shahad                   We request you to please allow us some time so w
 e can work on this and do the needful.           01:46 PM, 04th Oct                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:47 PM, 04th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4958931