Subject: New Reply Received - Re: Your order invoice is attached
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Sep 2022 13:29:52 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Re: Your order invoice is attached  Ticket comment <div dir="auto">No I didn’t </div>
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<div>On Thu, Sep 22, 2022 at 4:21 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 4884394</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 4884394<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Bshayer Almalki : </div>
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<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Hi Ahmed,</span></div>
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<div><span rel="tempredactor">Thank you for getting in touch with us. </span></div>
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<div><span rel="tempredactor">We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
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<div><span rel="tempredactor" dir="ltr">Can you please confirm if you have returned the order 6167927583 to one of our branches and have been refunded acoordingly?</span></div>
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<div><span rel="tempredactor">Looking forward to hearing from you.</span></div>
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<div><span rel="tempredactor">Your friends,</span></div>
<div><span rel="tempredactor">The Support Team</span></div>
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<div><div dir="rtl"><div dir="rtl"><div dir="rtl"><div dir="ltr"><div dir="ltr"><font color="#999999"><span style='font-family:"comic sans ms",sans-serif;font-size:large'> Best Regards,</span><br></font></div></div></div></div></div></div>
<blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px"><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px"><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px"><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px"><div dir="rtl"><div dir="rtl"><div dir="rtl"><div dir="ltr"><font color="#999999"><br></font></div></div></div></div></blockquote></blockquote></blockquote></blockquote>
<div><div dir="rtl"><div dir="rtl"><div dir="rtl"><div dir="ltr">
<div dir="ltr"><font color="#999999"> Ahmed Yousry</font></div>
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<font color="#999999"> Workforce Operations Officer </font><div></div>
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<div dir="ltr"><font color="#999999"><font> Mobile  : </font><span style='font-family:"comic sans ms",sans-serif;font-size:12.8px'><b>0543510336</b></span></font></div>
<div><font color="#999999"> Email    : <a href="mailto:[email-masked]" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer">[email-masked]</a></font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4884394