Subject: Note Added - [#4827274] مشكلة بعربية الاطفال كفر لايثبت وكفر لايتحرك يمين او يسار
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Sep 2022 12:39:43 +0000

Hi ,    EcomRDC babyshop5 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4827274    Subject:  مشكلة بعربية الاطفال كفر لايثبت وكفر لايتحرك يمين او يسار   Requester: Zawba100    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">Our delivery team contact the customer for replacement on yesterday, but he is tell to they  that delivered item disposed no need to be replacement.</div>
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<div class="MsoNormal">Thanks,</div>
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<div>From: EcomRDC babyshop5 <br>
<b>Sent:</b> Tuesday, September 20, 2022 11:30 AM<br>
<b>To:</b> Faraz Lohani &lt;[email-masked]&gt;; Salik Khan &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Sulaiman Rehman &lt;[email-masked]&gt;; Bswh Rydnursery
 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Mayank Lodha &lt;[email-masked]&gt;; Vinod Sharma &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4827274] - مشكلة بعربية الاطفال كفر لايثبت وكفر لايتحرك يمين او يسار</div>
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<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">Thanks,</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, September 20, 2022 11:26 AM<br>
<b>To:</b> EcomRDC babyshop5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Salik Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sulaiman Rehman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bswh Rydnursery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4827274] - مشكلة بعربية الاطفال كفر لايثبت وكفر لايتحرك يمين او يسار</div>
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<div class="MsoNormal">Hi <a id="OWAAMAF79D01A811D4AB5BD220F0E663CB735" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@EcomRDC babyshop5</span></a>,</div>
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<div class="MsoNormal">Please update once done.</div>
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<b>From:</b> EcomRDC babyshop5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, September 19, 2022 6:09 PM<br>
<b>To:</b> Salik Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sulaiman Rehman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bswh Rydnursery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4827274] - مشكلة بعربية الاطفال كفر لايثبت وكفر لايتحرك يمين او يسار</div>
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<div class="MsoNormal">Dear Sir,</div>
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<div class="MsoNormal">The below order not belongs to WWD BS.</div>
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<div class="MsoNormal">We will arrange delivery team for replacement on tomorrow.</div>
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<div class="MsoNormal">Thanks,</div>
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<b>From:</b> Salik Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, September 19, 2022 4:58 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sulaiman Rehman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; EcomRDC babyshop5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bswh Rydnursery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4827274] - مشكلة بعربية الاطفال كفر لايثبت وكفر لايتحرك يمين او يسار</div>
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<div class="MsoNormal">Dear @Tulsi @akram</div>
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<div class="MsoNormal">Pls check &amp; replace the item with customer. </div>
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<div class="MsoNormal"><b><span style="color:#262626">Regards</span></b></div>
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<b><span style="color:#262626">Salik khan</span></b><b><span style="font-size:12.0pt;color:#1F497D"></span></b>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#777777">Assistant Manager E-COM
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<span style="font-size:10.0pt;color:#2F5496"><a href="http://www.babyshopstores.com/" rel="noreferrer"><span style="font-size:9.0pt;color:#0563C1">www.babyshopstores.com</span></a></span><span style="font-size:10.0pt;color:#1F497D"></span>
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<b><span style="font-size:8.0pt;color:#777777">Tel</span></b><span style="font-size:8.0pt;color:#777777">: +966 (11) 207
<b>3857</b>, <b>Mobile</b>: +966 <b>562246341</b></span><span style="font-size:10.0pt;color:#1F497D"><br>
</span><span style="font-size:7.0pt;color:#777777">Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, September 16, 2022 5:12 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Salik Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sulaiman Rehman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4827274] - <span lang="AR-SA" dir="RTL">مشكلة بعربية الاطفال كفر لايثبت وكفر لايتحرك يمين او يسار</span>
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<div class="MsoNormal">Hi <a id="OWAAMF5A3C68BD79E4BA5983CFCB203CCEB1A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Salik Khan</span></a>
<a id="OWAAM6F5FE18602214B7CB90E8EA248FB3D07" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sulaiman Rehman</span></a>,</div>
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<b>From:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, September 14, 2022 2:25 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Salik Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sulaiman Rehman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mayank Lodha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#4827274] - <span lang="AR-SA" dir="RTL">مشكلة بعربية الاطفال كفر لايثبت وكفر لايتحرك يمين او يسار</span>
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<div class="MsoNormal">Hi <a id="OWAAM9EE982E87C464DF58DE1BDBB6FAD9070" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Salik Khan</span></a>
<a id="OWAAMA1DB3C53464441F5BF61412E31AEE6F3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sulaiman Rehman</span></a>,</div>
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<div class="MsoNormal">Any update on below? Customer is still waiting for the replacement.</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, 13 September 2022 4:43 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Salik Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4827274] - <span lang="AR-SA" dir="RTL">مشكلة بعربية الاطفال كفر لايثبت وكفر لايتحرك يمين او يسار</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly update us if the issue has been resolved </span></div>
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With reference to order ID: 6164642761<br>
AWB:SD007860496<br>
Territory : KSA<br>
Item ID: 163589859 - Juniors - Juniors Roadstar Tropical Palm Printed Baby Buggy</span></div>
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The customer is complaining that there is an issue with the item: Juniors - Juniors Roadstar Tropical Palm Printed Baby Buggy<br>
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That one wheel does not move, and the other one does not prove it as shown in the attachment,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Samer</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 8 Sep at 4:07 PM
<span class="separator">, Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a id="OWAAM3B6BEC7AC0CB466FAAD0453439FAD7EA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Salik Khan</span></a>,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please ask WH team to replace this on priority.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">With reference to order ID: 6164642761</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">AWB:SD007860496</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Territory : KSA</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Item ID: 163589859 - Juniors - Juniors Roadstar Tropical Palm Printed Baby Buggy</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">The customer is complaining that there is an issue with the item: Juniors - Juniors Roadstar Tropical Palm Printed Baby Buggy</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">That one wheel does not move, and the other one does not prove it as shown in the attachment,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Ankur</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, 7 September 2022 3:22 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4827274] - </span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>مشكلة</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>بعربية</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>الاطفال</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>كفر</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>لايثبت</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>وكفر</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>لايتحرك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>يمين</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>او</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif'>يسار</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly assist</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">With reference to order ID: 6164642761</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">AWB:SD007860496</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Territory : KSA</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Item ID: 163589859 - Juniors - Juniors Roadstar Tropical Palm Printed Baby Buggy</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">The customer is complaining that there is an issue with the item: Juniors - Juniors Roadstar Tropical Palm Printed Baby Buggy</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">That one wheel does not move, and the other one does not prove it as shown in the attachment,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly check and do the needful</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thank you for your help!<br>
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Regards,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Samer</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Mon, 5 Sep at 10:35 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">With reference to order ID: 6164642761</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">AWB:SD007860496</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The cx is complaining that there is issue in the item: Juniors - Juniors Roadstar Tropical Palm Printed Baby Buggy</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">That one wheel does  not moving and the another one does not prove.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly check and do the needful</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for your help!<br>
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Regards,</span></div>
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