Subject: New Reply Received - Re: Your order number 6165575754 is ready for collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Sep 2022 07:50:08 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Re: Your order number 6165575754 is ready for collection  Ticket comment <div dir="auto">Dear support,</div>
<div dir="auto"><br></div>
<div dir="auto">Now it is more than 14 days, still status showing processing.. please cancel the order and refund the amount ASAP. </div>
<div dir="auto">i am totally disappointed with this refund policy.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Nishin Basheer</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 18 Sep 2022 at 11:20 AM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Muhammed ,<br><br>Thank you for contacting us.<br><br>We are sorry to hear that you wish to cancel your order.<br><br>We can see that the order was created on Sep 2, 2022 and the order number is 6165575754<br><br>Depending on the status, the order is currently in the store is ready for pickup and will be available for pickup for 14 days from the confirmation message or email received.<br><br><strong style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The order will be canceled automatically if it is not received within 14 days, and the refund will be returned within 7-14 days.<br></strong><br>In the event that you do not want to wait 14 days, we would like to inform you that you can go to the store to receive the order and return at the same time.<br> <br>If you need any additional assistance, feel free to reach out to us.<br><br>your friends<br>Support Team</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4853780