Subject: Note Added - [#4834764] Conversation with sultan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Sep 2022 11:18:55 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4834764    Subject:  Conversation with sultan   Requester: Waf.wsw    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Dear,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Please allow us to check.
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks and Regards,</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<div class="MsoNormal"><b><span style='font-family:"Calibri",sans-serif'>Marneil Anne Baul-Sabocojan</span></b></div>
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<span style='font-size:10.0pt;font-family:"Calibri",sans-serif'>Customer Success Specialist</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri",sans-serif'>Aramex International LLC.
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<span style='font-size:10.0pt;font-family:"Calibri",sans-serif'>T.  +971 4 6076421</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Calibri",sans-serif'>T.  +966 115121821</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, September 6, 2022 12:56 PM<br>
<b>To:</b> Eman Helmy &lt;[email-masked]&gt;; Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4834764] - Conversation with sultan</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F4834764&amp;data=05%7C01%7Cmarniel%40aramex.com%7C1cbdfa8648ee430263d008da8fe5a4e5%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637980513722466420%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=TKxQ509vz9I6vbpalF6pH64cnelBYQgGH6M23Ox7rxk%3D&amp;reserved=0" rel="noreferrer">
#4834764</a> raised by Waf.wsw (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team,,<br>
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Problem Statement: Missing item<br>
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Order Date: Aug 30, 2022<br>
Order ID: 6165025247<br>
Tracking ID: 48308357215<br>
Issue Description: the customer claiming that she has not received full order , The order contains two box, and the customer received only one Kindly check and share with us the proof that this item completly delivered<br>
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Regards</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 6 Sep at 12:43 PM
<span class="separator">, Waf.wsw &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">sultan</span></div>
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<b><span style="color:#3F3F46">Bot:
</span></b><span style="color:#3F3F46">مرحبًا ، بك في !<br>
<b>Bot: </b>يرجى إدخال اسمك<br>
<b>Customer: </b>sultan<br>
<b>Bot: </b>مرحبًا ، ماذا تحتاج للمساعدة؟<br>
<b>Customer: </b>طلبات الاسترداد النقدي<br>
<b>Bot: </b>يرجى اختيار موقعك<br>
<b>Customer: </b>المملكة العربية السعودية<br>
<b>Bot: </b></span>
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<strong><span style="color:#3F3F46">هل قمت بإرجاع طلبك؟</span></strong><span style="color:#3F3F46"> سنقوم بإصدار استرداد نقدي حالما نستلم المنتجات المرجعة ونتحقق منها. ستقوم باسترداد المبلغ حسب وسيلة الدفع المستخدمة.</span>
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<strong>الدفع عبر البطاقة</strong></span></b><span style="color:#3F3F46"> – يمكن للجهة المصدرة للبطاقة أن تحتاج إلى 2 – 15 يوم عمل إضافي لإنجاز معاملتك.</span>
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<strong><span style="color:#3F3F46">الدفع عبر PayPal</span></strong><span style="color:#3F3F46"> – يحتاج إلى 4 – 15 يوم عمل إضافي لإنجاز المعاملة.</span>
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<strong><span style="color:#3F3F46">الدفع عبر سداد أو نقدًا</span></strong><span style="color:#3F3F46"> – ستقوم باستلام المبلغ المسترد في حساب ""رصيدي"" الخاص بك إذا كنت مسجلاً كمستخدم، أو على شكل قسيمة شراء في
 حال كنت زائرًا غير مسجل خلال 4 – 7 أيام عمل. </span>
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<strong>قمت بإلغاء طلبك؟</strong></span></b><span style="color:#3F3F46"> ستقوم باسترداد المبلغ حسب وسيلة الدفع المستخدمة.</span>
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<b><span style="color:#3F3F46"><br>
<strong>الدفع عبر البطاقة</strong></span></b><span style="color:#3F3F46"> – يمكن للجهة المصدرة للبطاقة أن تحتاج إلى 2 – 15 يوم عمل إضافي لإنجاز معاملتك.</span>
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<strong><span style="color:#3F3F46">الدفع عبر PayPal</span></strong><span style="color:#3F3F46"> – يحتاج إلى 4 – 15 يوم عمل إضافي لإنجاز المعاملة.</span>
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<strong><span style="color:#3F3F46">سداد أو نقدًا</span></strong><span style="color:#3F3F46"> - ستقوم باستلام المبلغ المسترد في حساب ""رصيدي"" الخاص بك إذا كنت مسجلاً كمستخدم، أو على شكل قسيمة شراء في حال كنت
 زائرًا غير مسجل خلال 4 – 7 أيام عمل. </span>
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<b><span style="color:#3F3F46"><br>
</span></b><span style="color:#3F3F46">يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات. سيترتب على هذا أيضًا تأخير في عملية الاسترداد النقدي.</span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">لمزيد من التفاصيل يرجى قراءة عملية
<strong>الإرجاع</strong> و <strong>سياسة الإرجاع</strong> في مركز المساعدة.</span></div>
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<b>Bot: </b>هل تمكنت من حل الاستعلام الخاص بك<br>
<b>Customer: </b>لا<br>
<b>Bot: </b>هل ما زلت تريد التحدث إلى موظف الخدمة؟<br>
<b>Customer: </b>Yes<br>
<b>Bot: </b>رجاءا أدخل بريدك الإلكتروني<br>
<b>Customer: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Bot: </b>الرجاء إدخال رقمك<br>
<b>Customer: </b>0506676881</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">مرحباُ سلطان شكراً على تواصلك معنا, معك شهد كيف يمكننى أن أساعدك؟</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:30 PM, 06th Sep</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">sultan</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1027" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">اهلا</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:30 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">sultan</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1028" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">تم طلب طلبيه مكونه من 5 قطع</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:30 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">sultan</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1029" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">وصل قطعه واحده فقط مع ارامكس</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:30 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">sultan</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1030" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">وفي الموقع مكتوب انه تم التوصيل كل القطع</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:31 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">sultan</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1031" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">رقم الطلبيه 6165025247</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:32 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">sultan</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1032" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">؟؟</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:33 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Shahad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1033" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">دقيقة من فضلك ليتم التحقق<br>
إبقى معنا</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:33 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">sultan</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1034" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">في انتظار الرد</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:35 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Shahad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1035" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">يرجى تزويدي بعدد الاكياس او الكراتين التي تم استلامها ؟</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:36 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Shahad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1036" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">هل مازلت معنا ؟ </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:37 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">sultan</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1037" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">نعم</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:39 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Shahad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1038" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">يرجى تزويدي بعدد الاكياس او الكراتين التي تم استلامها ؟</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:39 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">sultan</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1039" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">تم استلام كرتون واحد فيه كرسي الاطفال ( جلاسه) فقط</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:39 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">sultan</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1040" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">القطع المتبقيه ملابس وفرشة اطفال لم يتم استلامها</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:39 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Shahad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1041" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.<br>
<br>
نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب. </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:39 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">sultan</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="color:#3F3F46"><img id="_x0000_i1042" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><img id="_x0000_i1043" src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/715b90e586652540145482edfaabb181b12f7813396d0aabfb08f59bbcff8376/f_marketingpicFull/u_5c6fadbce2b6a22b12b6d1e764bc4146136410b3da6bfce075e471ecb9e77b63/img_p7jtsunshg_1bf294acf41fca35324a18f16cf1ee0b19ddd7306dd9d7ba0490a13b22696286.jpeg"></span></div>
<div></div>
<div></div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:40 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Shahad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1044" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:41 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Shahad</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46"><img id="_x0000_i1045" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png"></span></div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">كان من دواعي سروري مساعدتكم. </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">12:43 PM, 06th Sep</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:0in 11.25pt 0in 11.25pt"></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0" style="min-width: 100%">
<tbody>
<tr>
<td style="padding:0in 15.0pt 0in 15.0pt">
<div class="MsoNormal" align="center" style="text-align:center">
<span style='font-size:10.0pt;font-family:"Helvetica Neue";color:#999999'>View conversation in
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fweb.freshchat.com%2Fa%2F224106425474082%2Finbox%2Fopen%2F0%2Fconversation%2F654122047735706&amp;data=05%7C01%7Cmarniel%40aramex.com%7C1cbdfa8648ee430263d008da8fe5a4e5%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C0%7C637980513722466420%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=%2BRaGkHwXct6afl%2BacvBgdljXcEqzY5XLYzxlqfquDm4%3D&amp;reserved=0" rel="noreferrer">
<span style="color:#999999;text-decoration:none">Freshchat</span></a></span><span style='font-family:"Helvetica Neue";color:#333333'></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4834764:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>

</blockquote></div>