Subject: Ticket Assigned - Conversation with hannah
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 06 Sep 2022 08:18:45 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hannah hannah                    Bot:  Hi again! Bot:  Please enter your name Customer:  hannah Bot:  Hi Hannah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartae Bot:  Please enter your order number to continue Customer:  6165816869 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:08 PM, 06th Sep                   Shahad                   Hi Hannah , Thank you for contacting us. How may I help you?           12:10 PM, 06th Sep                   Shahad            
        Please confirm if this is your correct contact number +966542044073 ?           12:14 PM, 06th Sep                   Shahad                   Hi, I'm not getting a response from you. Are we still connected?           12:15 PM, 06th Sep                     hannah                    Yes           12:15 PM, 06th Sep                   Shahad                   Please confirm if this is your correct contact number +966542044073           12:17 PM, 06th Sep                     hannah                    Yes           12:17 PM, 06th Sep                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           12:17 PM, 06th Sep                     hannah                    Ok           12:17 PM, 06th Sep                   Shahad                   It was a pleasure to assist you. Thank you for s
 hopping with us.  Have a wonderful day.           12:18 PM, 06th Sep                     hannah                    Ok thank you           12:18 PM, 06th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4834629