Subject: Ticket Assigned - Conversation with khulud alsharif
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 06 Sep 2022 05:34:50 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with khulud alsharif khulud alsharif                    Bot:  Hi again! Bot:  Please enter your name Customer:  khulud alsharif Bot:  Hi Khulud Alsharif ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6165244652 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:25 AM, 06th Sep                   Shahad                   Hi , Thank you for contacting us. How may I help you?           09:26 AM, 06th S
 ep                     khulud alsharif                    Hello           09:27 AM, 06th Sep                     khulud alsharif                    My order go out from Thursday an not deliver until today           09:27 AM, 06th Sep                     khulud alsharif                             09:28 AM, 06th Sep                     khulud alsharif                    See the date on the picture           09:28 AM, 06th Sep                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:30 AM, 06th Sep                   Shahad                   Please confirm if this is your correct contact number +966502911784 ?           09:30 AM, 06th Sep                     khulud alsharif                    Yes           09:30 AM, 06th Sep                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We req
 uest you to please allow us some time so we can work on this and do the needful.           09:32 AM, 06th Sep                     khulud alsharif                    Even it go out to deliver on Saturday and Sunday but not come to me           09:32 AM, 06th Sep                     khulud alsharif                    Ok,  but plz I need it urgent and it says it will delivered on 4th of September and I'm still awaiting           09:34 AM, 06th Sep                   Shahad                   We request you to please allow us some time so we can work on this and do the needful.           09:34 AM, 06th Sep                     khulud alsharif                    Ok           09:34 AM, 06th Sep                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:34 AM, 06th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4833890