Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 04 Sep 2022 13:29:05 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/C0e3IvwyEdH4DRnHlpFFgQ~~/AALN9wA~/RgRk9dudPVcDc3BjQgpjAB2oFGPVpKjXUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
Dear Team,<br>
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Well noted. We will proceed with the delivery as urgent to be delivered within 48 business hours. <br>
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Best regards, <br>
 
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<span class="labelnormal"><span class="labelname_sf">Zaid Damra</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: [email-masked]<br>
<strong>Sent: </strong>4/9/2022 5:22 PM GMT+04:00<br>
<strong>To: </strong>EMP561 Sajeda Alghneimin ([email-masked])<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>New comment - [#4798663] Delivery<br>
 
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<div>There is a new comment in the ticket submitted by بدر الجعيد to HelpMaxAE</div>
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Comment added by : Akshay Berry<br>
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<a href="mailto:[email-masked]" id="OWAAM1BDADA214E5B4B86B778D2E40F2021B3" rel="noreferrer"><span style="font-family:'calibri' , sans-serif;text-decoration:none">@Arwa Alhajaj</span></a> <a href="mailto:[email-masked]" id="OWAAM7083A0CA19924897AA3AE7E7F8460C57" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Nujoud Qasem</span></a>,</div>

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<div class="MsoNormal">Reminder for delivery. Customer complaining on Social Media.</div>

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<div class="MsoNormal">AWB: SD007804570</div>

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<div class="MsoNormal">Regards,</div>

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Description automatically generated" height="58" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3ODUyMzY5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bWVza2bMIwoZ6X611eWA1iE_PLrhR_EHH-fA7xVGJOY" style="width:1.2666in;height:0.6083in" width="122"></div>

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<div class="MsoNormal"><b><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Akshay Berry</span></b></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif;color:#242424;background:white">Vendor Support &amp; Escalations Specialist</span></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Landmark Group HQ, Marina, Dubai, UAE</span></div>

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<div>From: Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, August 30, 2022 1:14 PM<br>
<b>To:</b> [email-masked]; [email-masked]<br>
<b>Cc:</b> [email-masked]; [email-masked]; Escalations Dxbteam &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> RE: [#4798663] - Delivery</div>

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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments! </span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear Team,  <br>
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We will do our best to arrange the delivery at the earliest convenience.<br>
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Best regards,  </span></div>

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<span class="labelnamesf"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Sajeda Alghneimin </span></span><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labeltitlesf">Customer Care</span></span><br>
<a href="https://www.shipa.com/" rel="noreferrer"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3ODUyMzY4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vpui26OkMGyXzVBoy4teJy7EEnxrUmmVxPSZHBcoBn0" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://www.shipa.com" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>30/8/2022 10:58 AM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong>[email-masked]; [email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Re: [#4798663] - Delivery<br>
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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif"><a href="mailto:[email-masked]" rel="noreferrer">@ShipaDelivery Support</a> FYKA. </span></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Best Regards,</span></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">On Tue, Aug 30, 2022 at 10:54 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Dear Sirs,</span></div>

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<span style="font-size:10.5pt;font-family:'-apple-system'">AWB: SD007804570</span>
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<span style="font-size:10.5pt;font-family:'-apple-system'">The above shipment has not been delivered to the recipient yet. </span>
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<span style="font-size:10.5pt;font-family:'-apple-system'">Kindly arrange delivery of this shipment on a priority</span>
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<span style="font-size:10.5pt;font-family:'-apple-system'">Regards,</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Shahad Albelihed<br>
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<span style="font-size:10.5pt;font-family:'-apple-system'">4798663:1125156</span>
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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Arwa Alhajaj </span></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'arial' , sans-serif;color:#061fdd">Account Management</span></div>

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<div class="MsoNormal"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank"><span style="font-size:13.5pt;font-family:'times new roman' , serif;border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="200" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM3ODUyMzY4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vpui26OkMGyXzVBoy4teJy7EEnxrUmmVxPSZHBcoBn0" style="width:2.0833in;height:2.0833in" width="200"></span></a></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank">shipa.com/delivery</a></span></div>

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