Subject: Ticket Assigned - Conversation with georg
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 03 Sep 2022 06:11:10 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with georg georg                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  georg Bot:  Hi Georg ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6165002676 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver Bot:  Please enter your number Customer:  0565474665            10:07 AM, 03rd Sep                   Shahad                   Hi , Thank you for contacting us. How may I help you?           10:07 AM, 03rd Sep                     georg                    Hi. Just a follow up on my order, please.           10:08 AM, 03rd Sep                     georg                    It’s been out for delivery Since Sept 1.           10:08 AM, 03rd Sep                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:08 AM, 03rd Sep                   Shahad                   Please confirm if this is your correct contact number +966565474665 ?           10:08 AM, 03rd Sep                     georg                    Yes.           10:09 AM, 03rd Sep                     georg                    I confirm.           10:09 AM, 03rd Sep                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           10:10 AM, 03rd Sep                     georg                    Ok. Thanks. I will wait.           10:10 AM, 03rd Sep                     georg                    Good day.           10:10 AM, 03rd Sep                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:10 AM, 03rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4817727