Subject: Ticket Assigned - Conversation with jesmin
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 27 Aug 2022 08:47:07 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jesmin jesmin                    Bot:  Hi again! Bot:  Please enter your name Customer:  jesmin Bot:  Hi Jesmin ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6163243924 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:40 PM, 27th Aug                   Shahad                   Hi , Thank you for contacting us. How may I help you?           12:40 PM, 27th Aug                     jesmin       
              I was supposed to receive my orders on Thursday but i didn't           12:41 PM, 27th Aug                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:41 PM, 27th Aug                     jesmin                    Go on           12:42 PM, 27th Aug                   Shahad                   Please confirm if this is your correct contact number +966509743534 ?           12:44 PM, 27th Aug                     jesmin                    Yes and also 0502763599           12:45 PM, 27th Aug                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           12:45 PM, 27th Aug                     jesmin                    Okay           12:46 PM, 27th Aug                   Shahad                   I
 t was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:46 PM, 27th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4782941