Subject: Ticket Assigned - Conversation with hello
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 27 Aug 2022 07:06:39 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6163479313 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:56 AM, 27th Aug                   Shahad                   Hi , Thank you for contacting us. How may I help you?           10:58 AM, 27th Aug                     hello                    My order still not recieved can i pick ot today from the store           10:59 AM, 27th Aug                     hello                    I need it urgently today it is school stuff           10:59 AM, 27th Aug                     hello                    I placee it on tuesday           10:59 AM, 27th Aug                     hello                    Delivery date was 25 Aug           10:59 AM, 27th Aug                     hello                    As per last update it might be delivered from 28 aug ro 31           11:00 AM, 27th Aug                     hello                    اقدر استلمه اليوم من المحل ؟           11:01 AM, 27th Aug                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:02 AM, 27th Aug                   Shahad                   لقد تحققنا من أنك قد قدمت طلبك رقم (6163479313) كاتوصيل الى المنزل ، ونأسف لإبلاغك أنه وفقًا لسياستنا ، لن نتمكن من تغيير نوع الطلب بمجرد تقديم الطلب بنجاح.           11:04 AM, 27th Aug                   Shahad                   نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.  نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.            11:04 AM, 27th Aug                   Shahad                   كان من دواعي سروري مساعدتكم.            11:06 AM, 27th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4782466