Subject: Ticket Assigned - Conversation with salman
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 23 Aug 2022 05:49:12 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with salman salman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  salman Bot:  Hi Salman ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6162104025 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0598920897            09:44 AM, 23rd Aug                     salman                
     Dear Sir,           09:44 AM, 23rd Aug                     salman                    I have palced one order on 17th of august but still not listen any updates so could you please let me know about the order number 6162104025           09:45 AM, 23rd Aug                   Shahad                   Hi(Salman), Thank you for contacting us. How may I help you?           09:46 AM, 23rd Aug                     salman                    I have palced one order on 17th of august but still not listen any updates so could you please let me know about the order number 6162104025           09:46 AM, 23rd Aug                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:46 AM, 23rd Aug                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can wor
 k on this and do the needful.           09:46 AM, 23rd Aug                     salman                    yes please i need some solution or cancel thsi order order becasue i need my items immediatly due to my journey to abroad.           09:47 AM, 23rd Aug                   Shahad                   We request you to please allow us some time so we can work on this and do the needful.           09:47 AM, 23rd Aug                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:48 AM, 23rd Aug                     salman                    yes please           09:48 AM, 23rd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4764991