Subject: Ticket Assigned - Conversation with jul
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 22 Aug 2022 05:21:42 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jul jul                    Bot:  Hi again! Bot:  Please enter your name Customer:  jul Bot:  Hi Jul ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6160703752 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:15 AM, 22nd Aug                   Shahad                   Hi , Thank you for contacting us. How may I help you?           09:15 AM, 22nd Aug                     jul                    Regarding my order 6160703752           09:16 AM, 22nd Aug                     jul                    I did not receive it yet           09:16 AM, 22nd Aug                     jul                    Any news?           09:16 AM, 22nd Aug                   Shahad                   دقيقة من فضلك ليتم التحقق إبقى معنا           09:17 AM, 22nd Aug                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:17 AM, 22nd Aug                   Shahad                   Please confirm if this is your correct contact number +966538799367 ?\           09:17 AM, 22nd Aug                     jul                    I'd prefer to be contacted on 9663584117           09:18 AM, 22nd Aug                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           09:19 AM, 22nd Aug                     jul                    I hope so           09:20 AM, 22nd Aug                   Shahad                   Is there anything else may I assist you?           09:20 AM, 22nd Aug                     jul                    None. Thank you           09:21 AM, 22nd Aug                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:21 AM, 22nd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4760290