Subject: Ticket Assigned - Conversation with mirna
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 22 Aug 2022 05:00:52 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mirna mirna                    Bot:  Hi again! Bot:  Please enter your name Customer:  mirna Bot:  Hi Mirna ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  shoemartsa Bot:  Please enter your order number to continue Customer:  6162561405 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505743980            08:50 AM, 22nd Aug                   Shahad                  
  Hi(Mirna), Thank you for contacting us. How may I help you?           08:54 AM, 22nd Aug                     mirna                    Hello please I have 2 orders and I wanna know if they are ready for collecting           08:54 AM, 22nd Aug                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:57 AM, 22nd Aug                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           08:57 AM, 22nd Aug                     mirna                    No problem thank you do you know how many days they need more ?           08:58 AM, 22nd Aug                   Shahad                   As soon as possible           08:58 AM, 22nd Aug                     mirna                    Thank you           08:59 AM, 2
 2nd Aug                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:00 AM, 22nd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4760250