Subject: Note Added - [#4723555] Re: طلبك رقم 6160814816 جاهز بانتظارك
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Aug 2022 12:24:43 +0000

Hi ,    Centrepoint Dawadmi2 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4723555    Subject:  Re: طلبك رقم 6160814816  جاهز بانتظارك   Requester: Eslam Ellithy    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Hi
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'> We did Refund .</span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint [mailto:[email-masked]]
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<b>Sent:</b> Monday, August 15, 2022 9:44 AM<br>
<b>To:</b> Centrepoint Dawadmi2 &lt;[email-masked]&gt;<br>
<b>Cc:</b> Nusaybah Alzuman &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4723555] - Re: </span><span lang="AR-SA" dir="RTL" style="font-size:11.0pt">طلبك رقم 6160814816</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style='font-size:11.0pt;font-family:"Calibri",sans-serif'><span dir="LTR"></span><span dir="LTR"></span>
</span><span lang="AR-SA" dir="RTL" style="font-size:11.0pt">جاهز بانتظارك</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4723555" rel="noreferrer">#4723555</a> raised by Eslam Ellithy (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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 Problem Statement: Cancelation<br>
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Order Date : Aug 11, 2022<br>
Order ID: 6160814816<br>
Tracking ID: 616081481623999991<br>
Store code : Splash21204<br>
Assistance Required: Please cancel the order to process the refund as requested by customer <br>
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  Regards,</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 13 Aug at 3:14 PM
<span class="separator">, Eslam Ellithy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>هذا ليس حل اطلاقا لن استلم الطلب لاني في مدينه اخري غير معقول أن أنتظر ١٤ يوم حتي يتم استرداد الطلب  والغاءه مع العلم اني ماراح استلمه لاني بمحافظه
 اخري ولو انك تقوم برد المبلغ المحفظه او كارت البنك سوف اقوم بشراء طلب اخر في نفس اللحظه من فضلكم راجعم سياسه الشراء والاسترداد لانها غير عمليه بالمره</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><a href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 13 Aug 2022 at 13:20, Centrepoint</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>مرحبا اسلام ،</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>شكرا على تواصلك معنا.</span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>نأسف لسماع رغبتك في إلغاء طلبك.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>يمكننا أن نرى أنه قد تم إنشاء الطلب في 11/08/2022 ورقم الطلب هو 6160814816</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>وفقًا للحالة ، حاليا الطلب في المتجر جاهز للإستلام وسيكون متاحًا للإستلام لمدة 14 يومًا من رسالة أو إيميل التأكيد التي تم استلامها.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>سيتم إلغاء الطلب تلقائيًا إذا لم يتم استلامه في غضون 14 يومًا ، وسيتم ارجاع المبلغ خلال 7-14 أيام.<br>
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في حال كنت لا ترغب بالإنتظار مدة 14 يوم, نود إعلامك أنه يمكنك التوجه للمتجر لاستلام الطلب والإرجاع في نفس الوقت.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>إذا كنت بحاجة إلى أي مساعدة إضافية ، فلا تتردد في التواصل معنا.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>اصدقائك</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>فريق الدعم</span>
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