Subject: Note Added - [#4703523] Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Aug 2022 08:22:41 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4703523    Subject:  Delivery   Requester: Nourh    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM04C5C52E86D044C89946A7313DE4D54F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Team - Please check which territory in KSA this order belongs &amp; than mark them in the mail accordingly.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Let’s collect back the item from customer &amp; replace with fresh piece.
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Issue: missing parts</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> EcomRDC babyshop5 &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, 13 August 2022 8:08 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Nadeem Ahmed &lt;[email-masked]&gt;; ArishLaila &lt;[email-masked]&gt;; Karim Asklany &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Sulaiman Rehman &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4703523] - Delivery</span>
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<div class="MsoNormal"><span lang="EN-US">Dear Team,</span></div>
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<div class="MsoNormal"><span lang="EN-US">The below order not belongs to WWD BS.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Thanks,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Akram</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, August 12, 2022 2:59 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> EcomRDC babyshop5 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4703523] - Delivery</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Hi Ankur,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Hope you are doing well</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">With reference to the order number: 6159724670</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Item: 164485823 - BABYZEN - Babyzen YOYO2 Frame White</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Customer is reporting that they have received this item incomplete, they are missing 2 pieces in this item. The order was delivered on Aug 7, 2022.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Kindly check the image which customer has shared and advise us if the missing parts can be arranged for the customer or if it can be replaced.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Thank you for looking into this and helping us to close.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Regards,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">Apoorv</span></div>
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</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">4703523:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-Apple-System">
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