Subject: Ticket Assigned - Conversation with moinuddin siddiqi
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 02 Aug 2022 06:22:13 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with moinuddin siddiqi moinuddin siddiqi                    Bot:  Hi again! Bot:  Please enter your name Customer:  moinuddin siddiqi Bot:  Hi Moinuddin Siddiqi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method. 
   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:15 AM, 02nd Aug                   Shahad                   Hi(Moinuddin), Thank you for contacting us. How may I help you?           10:17 AM, 02nd Aug                     moinuddin siddiqi                    What is the status of my return items no any in formation from your company           10:17 AM, 02nd Aug                     moinuddin siddiqi                    Order no. 6157388116           10:17 AM, 02nd Aug     
               Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:19 AM, 02nd Aug                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           10:19 AM, 02nd Aug                     moinuddin siddiqi                    Ok thank u           10:20 AM, 02nd Aug                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:21 AM, 02nd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4680453