Subject: Ticket Assigned - Conversation with hi
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jul 2022 06:17:35 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6154923468 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:58 PM, 17th Jul                   Shahad                   Hi , Thank you for contacting us. How may I help you?           12:58 PM, 17th Jul                     hi                    Order delayed t
 oo much           12:59 PM, 17th Jul                   Shahad                   Could you please share your order number so that I can assist you further?           12:59 PM, 17th Jul                     hi                    I was not expecting it from Max           12:59 PM, 17th Jul                     hi                    6154923468           01:00 PM, 17th Jul                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:00 PM, 17th Jul                   Shahad                   We apologize for the inconvenience that has happened.           01:00 PM, 17th Jul                   Shahad                   We understand that this will be really frustrating to you, as you have not received any update on your concerns. Please consider this as a rare example, rest assured that our team is working on your issue, and will get back to you as soon as possible.  Our team is working to resolve your issue, an
 d we will get back to you as soon as possible.           01:01 PM, 17th Jul                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           01:01 PM, 17th Jul                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:02 PM, 17th Jul                     hi                    Thanks please push-up your team to avoid delay           01:02 PM, 17th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4625853