Subject: Ticket Assigned - Conversation with hazem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jul 2022 07:28:27 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hazem hazem                    Bot:  Hi again! Bot:  Please enter your name Customer:  hazem Bot:  Hi Hazem ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6154605328 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0540814442            11:08 AM, 15th Jul                   Amirah                   Hi Hazem   , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           11:08 AM, 15th Jul                     hazem                    Just wounder why my order getting late           11:09 AM, 15th Jul                     hazem                    I made the order on 5th of july and not received till now           11:09 AM, 15th Jul                   Amirah                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:09 AM, 15th Jul                   Amirah                   Please note that your request has been submitted to the concerned authorities, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           11:10 AM, 15th Jul                   Amirah                   Do you have any other inquiries that we can help with?           11:10 AM, 15th Jul                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:13 AM, 15th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4620031