Subject: New Reply Received - Why you recieve my order and change it tonother item...this is my order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jul 2022 06:34:31 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Why you recieve my order and change it tonother item...this is my order  Ticket comment <div>So disappointed everytime like this..same problem..my order change to another item ..why you confirm the order if you dont have stock....its not easy for us to have a replacement for i have work ..thats why i order online for easy and convenient....how many times same problem....<br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Jul 5, 2022 at 8:24 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv3778191164"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Babie ,<br><br>Thank you for contacting us<br><br>We are really sorry to hear that you received a different product than the one you originally ordered from our website. We will definitely help you with this.<br><br>Please note that the exchange service is not currently available for (Centerpoint) products, products can be returned within 14 days through one of the following options:<br>1- You can contact the customer support team at (8001111027) to book an appointment to receive the product to be returned.<br>2- You can also book an appointment to receive the product to be returned online by logging into your account and going to the order history and then clicking on the “Order Number” from this page (<a rel="noreferrer" target="_blank" href="https://www.centrepointstores.com/">https://www.centrepointstores.com/</a>), and choosing the products you want to return .<br>3- You can visit the nearest branch of (Centerpoint) and return the product to the branch.<br><br>Once again, please accept our sincere apologies for this.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>your friends<br>Support Team</div></div></div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4581910