Subject: Note Added - [#4557628] Re: Thank you for collecting your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jun 2022 12:36:17 +0000

Hi ,    Nusaybah Alzuman added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4557628    Subject:  Re: Thank you for collecting your order   Requester: Dideth Delloro    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMAE72AAF0E7B1428A97C111D41E124E71" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Oasisalkharj</span></a>
<a id="OWAAMA1A1BB0E319C4B5E94F0A0D88BA692FA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Oasisalkharj</span></a>
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<div class="MsoNormal">Order received on 29 June 2022 in Sahla, but customer confirmed not receiving the order.</div>
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<div class="MsoNormal">Please check the order physically in your store or not.</div>
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<div class="MsoNormal">If yes, call customer and handover the order ASAP.</div>
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<div class="MsoNormal">Order number: 6149441493</div>
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<div class="MsoNormal">Note: order should not be updated until customer picked up.</div>
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<div class="MsoNormal"><img width="778" height="86" style="width:8.1041in;height:.8958in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM1NDY2MjQxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.H8L-VQsG9pHwTn9r9kRLKlvuqNqaadnt6SfsOsSTIJ8" data-id="2043354662419"></div>
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<div class="MsoNormal">Thanks </div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, June 29, 2022 12:48 PM<br>
<b>To:</b> Centrepoint Oasisalkharj &lt;[email-masked]&gt;<br>
<b>Cc:</b> Nusaybah Alzuman &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4557628] - Re: Thank you for collecting your order</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4557628" rel="noreferrer">#4557628</a> raised by Dideth Delloro (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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Hi Team,<br>
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 Problem Statement: Need POC<br>
Order Date : Jun 13, 2022<br>
Order ID: 6149441493<br>
Tracking ID: 102408362<br>
Store Code: ShoeMart21184<br>
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Assistance Required: Need Urgent POC<br>
Issue Description: The customer has contact us informing that he has not received the order, Kindly check and share with us the POC and customer ID.<br>
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Regards</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 29 Jun at 1:46 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Dideth ,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We request you to please allow us some time so we can work on this and do the needful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We appreciate your patience.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Your Friends,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4557628:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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