Subject: Note Added - [#4309931] Re: استلمنا طلبك للإرجاع.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jun 2022 08:30:16 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4309931    Subject:  Re: استلمنا طلبك للإرجاع.   Requester: Abmy Abmy    Note Content:   <div class="WordSection1">
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Dear,</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Booking got cancelled with reason: customer request, no shipment. Please assist to check and advise further. Thanks.</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Thanks and Regards,</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<b><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Marneil Anne Baul-Sabocojan</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Customer Success Executive</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span>
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<span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>Email:
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, June 26, 2022 1:32 PM<br>
<b>To:</b> [email-masked]; Marniel Baul &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; Mensour ShehabAlDeen &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4309931] - Re: استلمنا طلبك للإرجاع.</span>
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<em><span style='font-size:10.0pt;font-family:"Arial Nova Light",sans-serif'>Dear Marniel, </span></em><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<em><span style='font-size:10.0pt;font-family:"Arial Nova Light",sans-serif'>Please arrange urgent pickup for RVP 47517955111</span></em><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<em><span style='font-size:10.0pt;font-family:"Arial Nova Light",sans-serif'>Best Regards</span></em><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<em><span style="font-size:10.0pt;font-family:-apple-system">Customer Service Executive-Supply Chain</span></em><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل السبت, 25 يونيو في 2:17 م
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a id="OWAAM2E2448AA14694EDBBD0766922D694E08" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a>,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please assist with the pickup pending since long:</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 6130632590<br>
AWB: 47517955111</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, May 13, 2022 1:14 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4309931] - Re: استلمنا طلبك للإرجاع.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly any update us on the below as the customer confirming that he already return the item , thank you for your help!<br>
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Regards,<br>
M.Murshed</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">تشغيل الأحد, 8 مايو في 9:32 ص
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late return<br>
Order ID: 6130632590<br>
AWB: 47498081702</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reference NO: C2204EA <br>
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Assistance Required: Need urgent return to the WH<br>
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Issue Description: The item was already collected from customer by you under the reference NO C2204EA,  But we have not received item at warehouse yet. Please notice the attached image shared by the cx as proof of collection.<br>
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Please return the item as soon as possible to warehouse so refund could be processed<br>
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Regards,<br>
The Support Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">تشغيل الجمعة, 6 مايو في 9:10 ص
<span class="separator">, Marniel Baul &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">As per system update, wrong update by courier shipment is not received by Aramex.
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