Subject: Ticket Assigned - Conversation with return
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 26 Jun 2022 10:47:17 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with return return                    Bot:  Hi again! Bot:  Please enter your name Customer:  return Bot:  Hi Return ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:39 PM, 26th Jun                   Shahad                   Hi Thank you for contacting us. How may I help you?           02:40 PM, 26th Jun                     return                    I've been trying to file a return in vain...           02:40 PM, 26th Jun                     return                    I need to select a reason but the reasons are popping           02:41 PM, 26th Jun                     return                    6151308452           02:41 PM, 26th Jun                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:41 PM, 26th Jun                     return                    I want to return the red shoes           02:41 PM, 26th Jun                     return                             02:42 PM, 26th Jun                   Shahad                   Please provide me with a picture and name of the product so that I can create a return request for you           02:42 PM, 26th Jun                     return                    Please check the attachment above...           02:43 PM, 26th Jun                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           02:45 PM, 26th Jun                   Shahad                   Is there anything else may I assist you?           02:45 PM, 26th Jun                     return                    Thank you           02:46 PM, 26th Jun                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:46 PM, 26th Jun                     return                    You too           02:47 PM, 26th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4544581