Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jun 2022 11:51:43 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Hi,<div dir="auto">Yesterday the corrier took the item but I didn't receive any email or message that it was handed over.</div>
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<div>On Mon, 13 Jun 2022, 10:45 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Joud ,</div>
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<div>Thank you for contacting us</div>
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<div>We are really sorry to hear that you received a different product than the one you originally ordered from our website. We will definitely help you with this.</div>
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<div>We would like to inform you that a return request for Order No. (6148770906) has been created on 06/22/13 and the request will be received by the transportation partner within 3-5 business days. In the event that the returns are not received by the transportation partner within the specified time, please contact us again to serve you to the fullest.</div>
<div>You can also track your return request via the website (<a href="https://cutt.us/Farye" rel="noreferrer" target="_blank">https://cutt.us/Farye</a>) with the tracking number (RP061322003494).</div>
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<div>Once again, please accept our sincere apologies for this.</div>
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<div>Thank you for shopping and cooperating with us.</div>
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<div>Feel free to contact us if you have any questions.</div>
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<div>your friends</div>
<div>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4489180