Subject: Ticket Assigned - Conversation with amal
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jun 2022 11:24:25 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amal amal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  amal Bot:  Hi Amal ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6148803145 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0597365576            03:17 PM, 13th Jun                   Shahad           
         Hi , Thank you for contacting us. How may I help you?           03:18 PM, 13th Jun                     amal                    I did an order on Friday           03:18 PM, 13th Jun                     amal                    It was shoes and dress. And yesterday I recieved the shoes only           03:19 PM, 13th Jun                     amal                    I called you and someone told me that they will deliver it but no one called me till now           03:20 PM, 13th Jun                   Shahad                   Could you please share your order number so that I can assist you further?           03:21 PM, 13th Jun                     amal                    6148803145           03:21 PM, 13th Jun                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           03:22 PM, 
 13th Jun                     amal                    Ok           03:23 PM, 13th Jun                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:23 PM, 13th Jun                     amal                    Thanks           03:23 PM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4491466