Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Jun 2022 05:58:12 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIddfbed6cf-24b7-44d8-b323-2c8a7de40060" class="inline-image-global inlined-image-cid-dfbed6cf-24b7-44d8-b323-2c8a7de40060" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0Nzg0MzI1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.i1KgXkr-EAeNERItQ58v4R1mhe_GFDYMOwr1DnsvQ80" data-id="2043347843252" style="width:100%;max-width:800px"><br>
</div>
<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId1f287150-6931-4eb2-982e-f535c64d41ce" class="inline-image-global inlined-image-cid-1f287150-6931-4eb2-982e-f535c64d41ce" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0Nzg0MzI1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Wex97hTQaf_pQU7GtzoDTty8BlHKXjYQiPebTX8ha8s" data-id="2043347843256" style="width:100%;max-width:800px"><br>
</div>This are my previous order that I've been using the same contact number.. As you can see there is two order number that was not delivered.. It was the same product because it was not delivered before that's why I make an orderr again and now I've been experiencing the same situation which is cannot be contacted.. How come.. What would be the problem why this item can't be delivered to me.. Please I'm hoping for fast action.. <div id="yMail_cursorElementTracker_1654840440172"><div id="yMail_cursorElementTracker_1654840371067">
<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Jun 10, 2022 at 8:45, Jen-jen Royod</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6120634461"><div>Good day, <div id="yiv6120634461yMail_cursorElementTracker_1654839721130">I've been using this number since before.. I have more orders from Centerpoint using this contact numbers.. Kindly check my order history and you will see how many times I've used this contact number.. I've been waiting for long time.. Same product I order again since before it was not delivered.. Please hoping for your kind and fast response.. </div>
<div id="yiv6120634461yMail_cursorElementTracker_1654839858093">
<br><br><div id="yiv6120634461ymail_android_signature"><a rel="noreferrer" id="yiv6120634461ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div id="yiv6120634461yqt20565" class="yiv6120634461yqt7807539037"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Fri, Jun 10, 2022 at 8:39, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv6120634461"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">​</div></div>
<div dir="ltr">
<div dir="ltr">Hi Jen  ,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: ( +966547794448). </div>
<div><br></div>
<div>We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number so that we can arrange the delivery for you accordingly.</div>
<div><br></div>
<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div>
</div>

	

</div></div> </div> </blockquote></div>
</div>
</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4476209