Subject: Note Added - [#4467221] Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Jun 2022 12:34:19 +0000

Hi ,    Max.kadimall added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4467221    Subject:  Click & Collect   Requester: its kiran here    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Done.</div>
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<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, June 09, 2022 2:44 PM<br>
<b>To:</b> Max Kadimall &lt;[email-masked]&gt;<br>
<b>Cc:</b> Abhilash Kuttalam &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4467221] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4467221" rel="noreferrer">#4467221</a> raised by its kiran here (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,,<br>
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 Problem Statement: Cancelation<br>
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Order Date : Jun 3, 2022<br>
Order ID: 6147520341<br>
Tracking ID: 614752034122999991<br>
Store code : Max60095<br>
Assistance Required: Please cancel the order to process the refund as requested by customer<br>
 Issue Description: Cancelation <br>
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 Regards,</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 8 Jun at 3:14 PM
<span class="separator">, its kiran here &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Sir I have already canceled this order and ask for refund from your customer service </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, Jun 8, 2022, 08:29 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Kiran  , <br>
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Thank you for contacting us.<br>
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We are sorry to hear that you wish to cancel your order.<br>
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We can see that the order was created on Jun 3, 2022 and the order number is 6147520341<br>
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Depending on the status, the order is currently in the store is ready for pickup and will be available for pickup for 14 days from the confirmation message or email received.<br>
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The order will be canceled automatically if it is not received within 14 days, and the refund will be returned within 7-14 days.<br>
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In the event that you do not want to wait 14 days, we would like to inform you that you can go to the store to receive the order and return at the same time.<br>
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If you need any additional assistance, feel free to reach out to us.<br>
<br>
your friends<br>
Support Team</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4467221:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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