Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jun 2022 16:46:42 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Wed, Jun 8, 2022, 1:00 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Cibi,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">We can understand your frustration here and we sincerely apologize for this unexpected delay. If we were in your shoes we would be feeling the same. We have received an update from courier on this and it appears that they have lost the package as they can not find it. </div>
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<div dir="ltr">We have already raised this to our higher department so we can initiate your refund asap. We request you to please allow us some more time and we will make sure to resolve this within next 48 hours. </div>
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<div dir="ltr">We really appreciate your patience and cooperation with us on this.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4382861