Subject: Note Added - [#4135829] Conversation with سحاب
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Jun 2022 07:41:25 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4135829    Subject:  Conversation with سحاب   Requester: قمراء السبيعي    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMD020E1C50AB3402CA4419C51D3CEC2A2" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faraz Lohani</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Approved…</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAM0FCCA2C54B14417897CB6F16110BA014" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Aniket Mhangore</span></a>
<a id="OWAAM95860D8A45B042DD84AD9BD773642F16" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Saumik Chakrabarti</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please debit to courier partner since there is no POD provided against the delivery.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ankur</span></div>
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<div>From:<span lang="EN-US"> Faraz Lohani &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, 5 June 2022 3:27 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;; Ghadeer F. Siraj &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Mohamed Mahmoud &lt;[email-masked]&gt;; SPL | CARE &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Sami S. AlQarni &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [EXTERNAL]Fwd: [#4135829] - Conversation with سحاب</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAMFE051E6167074FC2987540A3CA88A127" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Please approve so we can close.</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, May 30, 2022 4:25 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; SPL | CARE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [EXTERNAL]Fwd: [#4135829] - Conversation with سحاب</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM4071BCB4F08745A9962AFDFA2D4B490A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">The courier claims it to be delivered without providing the POD.</span></div>
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<div class="MsoNormal"><span lang="EN-US"><a id="OWAAM574194ECFD4944F6ADA9B245C3FC85A9" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ghadeer F. Siraj</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Can you provide the POD?</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, May 27, 2022 4:50 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; SPL | CARE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [EXTERNAL]Fwd: [#4135829] - Conversation with سحاب</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM6E4217117B8847F1976B1A6FCB20F107" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Faraz Lohani</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Unable to see POD. </span></div>
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<div class="MsoNormal"><span lang="EN-US">Please share to close this mail thread.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards,<br>
Ankur</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, 26 May 2022 6:57 PM<br>
<b>To:</b> Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 SPL | CARE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [EXTERNAL]Fwd: [#4135829] - Conversation with سحاب</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM98C3853F3B20466BB993CBEE0259ACD5" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ankkur Gupta</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">This is regarding the order number as mentioned below where the customer claims not to have received the item code as below and as per the system it is delivered. When we asked the courier for the POD they reverted as
 delivered.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Kindly suggest further.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Amount : 237 SAR</span></div>
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<span lang="EN-US">Order No : <span class="csorderlabelvalue">
6133891901</span></span><span class="csorderlabelvalue"></span>
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<span class="csorderlabelvalue"><span lang="EN-US">Item code :
</span></span><span lang="EN-US">163596141</span>
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<div class="MsoNormal"><span lang="EN-US">Customer has an order history of 13+ completed orders with us.</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, May 26, 2022 2:34 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 SPL | CARE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [EXTERNAL]Fwd: [#4135829] - Conversation with سحاب</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US">Delivered</span></div>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>Ghadeer F. Siraj</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> 
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>غدير سراج</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>محلل عمليات التجارة الالكترونية</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>M.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>T.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>+966112897834</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> |</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>17834</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>W.</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>
<a href="https://splonline.com.sa/" target="_blank" rel="noreferrer"><span style="font-size:8.0pt;color:#153C3F;text-decoration:none">SPLonline.com.sa</span></a>
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<div class="txt-dark" style="margin:0cm"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
Riyadh 13337 - 8118    Kingdom of Saudi Arabia</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, May 26, 2022 12:58 PM<br>
<b>To:</b> Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 SPL | CARE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> [EXTERNAL]Fwd: [#4135829] - Conversation with </span><span lang="AR-SA" dir="RTL">سحاب</span><span lang="EN-US"></span>
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<strong><span lang="EN-US" style='font-family:"Calibri",sans-serif;color:red'>WARNING</span></strong><strong><span lang="EN-US" style='font-family:"Calibri",sans-serif;color:black'> : This email is not from Saudi
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Dear Ghadeer,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">AWB: CRDSAL0468927522</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><br>
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<span style="color:black">Could you please perhaps share with a POD with signature taken from customer or maybe some sort of acknowledgement from the customer of receiving the order besides the OTP.</span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Thank you for your help!</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Regards,</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system;color:black">Apoorv</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Mon, 23 May at 4:25 PM
<span class="separator">, Ghadeer &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: 
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hello Faraz,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">We can’t provide the OTP , it’s SMS sent to the customer and the customer as confirmation of received</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">the item share it with DA .</span></div>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>Ghadeer F. Siraj</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'> |</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> 
</span><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>غدير سراج</span><span lang="AR-SA" dir="RTL" style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'> |</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'> 
</span><span lang="AR-SA" dir="RTL" style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>محلل عمليات التجارة الالكترونية</span><span lang="AR-SA" dir="RTL" style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>M.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> |</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>T.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>+966112897834</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> |</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>17834</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> </span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'><div></div></span>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E.
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> 
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>W.</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>
<a href="https://splonline.com.sa/" target="_blank" rel="noreferrer"><span style="font-size:8.0pt;color:#00C8E1;text-decoration:none"> </span><span style="font-size:8.0pt;color:#153C3F;text-decoration:none">SPLonline.com.sa</span></a>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
Riyadh 13337 - 8118    Kingdom of Saudi Arabia</span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">From: Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Sent:</span></strong> Monday, May 23, 2022 12:02 PM<br>
<strong><span style="font-family:-apple-system">To:</span></strong> Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; SPL | CARE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Cc:</span></strong> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Subject:</span></strong> RE: [EXTERNAL]RE: [#4135829] - Conversation with
</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span> سحاب
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi
<a id="OWAAMB3B16ACA447344578C072A719EBAC472" href="mailto:[email-masked]" rel="noreferrer">
<span style="font-family:-apple-system;text-decoration:none"> </span><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ghadeer F. Siraj</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Can you please assist with the POD.</span></div>
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<strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">From:</span></strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"> Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Sent:</span></strong> Thursday, May 12, 2022 5:13 PM<br>
<strong><span style="font-family:-apple-system">To:</span></strong> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; SPL | CARE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Cc:</span></strong> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Subject:</span></strong> RE: [EXTERNAL]RE: [#4135829] - Conversation with
</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span> سحاب
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">The shipment delivered by OTP.</span></div>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>Ghadeer F. Siraj</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'>  </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'>  </span><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>غدير
 سراج</span><span lang="AR-SA" dir="RTL" style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> </span><span lang="AR-SA" dir="RTL" style="color:black">
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</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>  </span><span lang="AR-SA" dir="RTL" style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>محلل
 عمليات التجارة الالكترونية</span><span lang="AR-SA" dir="RTL" style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'> </span><span lang="AR-SA" dir="RTL" style="color:black">
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>M. </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>  </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>  </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>T. </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>+966112897834</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> |</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>  </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E. </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>17834</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> </span><span style="color:black">
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E. </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>  </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>  </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>W.</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> <a href="https://splonline.com.sa/" target="_blank" rel="noreferrer"><span style="font-size:8.0pt;color:#153C3F;text-decoration:none">SPLonline.com.sa</span></a></span><span style="color:black">
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
 Riyadh 13337 - 8118    Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:gray'>Disclaimer:<br>
 This email has been sent from Saudi Post | SPL. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. If you are not an intended recipient, please notify the sender and delete this email from your
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<strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">From:</span></strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Sent:</span></strong> Thursday, May 12, 2022 1:27 PM<br>
<strong><span style="font-family:-apple-system">To:</span></strong> Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; SPL | CARE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Cc:</span></strong> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Subject:</span></strong> RE: [EXTERNAL]RE: [#4135829] - Conversation with
</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span> سحاب
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi
<a id="OWAAMAA19194D42074E90A7BAF63048BB3D09" href="mailto:[email-masked]" rel="noreferrer">
<span style="font-family:-apple-system;text-decoration:none"> </span><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ghadeer F. Siraj</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Can you please assist with the POD ASAP.</span></div>
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<strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">From:</span></strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"> Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Sent:</span></strong> Thursday, April 21, 2022 12:08 AM<br>
<strong><span style="font-family:-apple-system">To:</span></strong> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 SPL | CARE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Cc:</span></strong> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Subject:</span></strong> RE: [EXTERNAL]RE: [#4135829] - Conversation with
</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span> سحاب
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<em><b><span lang="EN-US" style="font-size:13.5pt;font-family:-apple-system;color:indianred">External email sender, please take precaution.</span></b></em><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hello Mohmmed,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">The shipment delivered by OTP .</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Thank you</span></div>
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<div class="MsoNormal"><span style='font-family:"Tahoma",sans-serif;color:blue;border:solid windowtext 1.0pt;padding:0cm'><img width="92" height="75" style="width:.9583in;height:.7833in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM0NjAxNDQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gd0HNnfVV6bHwjGFmOvtxP4JPsnh70REVn_zYc1uXig" data-id="2043346014476" alt="Image removed by sender. Image removed by sender."></span></div>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>Ghadeer F. Siraj</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'>  </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'>  </span><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>غدير
 سراج</span><span lang="AR-SA" dir="RTL" style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:#153C3F'> </span><span lang="AR-SA" dir="RTL" style="color:black">
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<span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>  </span><span style="color:black">
</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>  </span><span lang="AR-SA" dir="RTL" style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'>محلل
 عمليات التجارة الالكترونية</span><span lang="AR-SA" dir="RTL" style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1'> </span><span lang="AR-SA" dir="RTL" style="color:black">
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>M. </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>  </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>  </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>T. </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>+966112897834</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> |</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>  </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E. </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'>17834</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> </span><span style="color:black">
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>E. </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F;font-weight:normal'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>  </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>|</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>  </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'>W.</span><span style='font-size:6.0pt;font-family:"Tahoma",sans-serif;color:#00C8E1;font-weight:normal'> <a href="https://splonline.com.sa/" target="_blank" rel="noreferrer"><span style="font-size:8.0pt;color:#153C3F;text-decoration:none">SPLonline.com.sa</span></a></span><span style="color:black">
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#153C3F'>2929 Rayhanah Bint Zaid - Al Arid Dist.<br>
 Riyadh 13337 - 8118    Kingdom of Saudi Arabia</span></div>
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<div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Tahoma",sans-serif;color:gray'>Disclaimer:<br>
 This email has been sent from Saudi Post | SPL. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. If you are not an intended recipient, please notify the sender and delete this email from your
 system.</span></div>
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<strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">From:</span></strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Sent:</span></strong> Wednesday, April 20, 2022 1:22 PM<br>
<strong><span style="font-family:-apple-system">To:</span></strong> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; SPL | CARE &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Rashed
 S. AlMusharraf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ghadeer F. Siraj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sami S. AlQarni &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Cc:</span></strong> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Subject:</span></strong> [EXTERNAL]RE: [#4135829] - Conversation with
</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span> سحاب</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><br>
<strong><span style="font-family:-apple-system">Importance:</span></strong> High</span>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><a id="OWAAMC550E9C7FAC644D7A63DF45C0F5D331E" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ghadeer F. Siraj</span></a>,
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<span style="font-family:-apple-system;text-decoration:none"> </span><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sami S. AlQarni</span></a>
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<strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">From:</span></strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Sent:</span></strong> Monday, April 11, 2022 8:31 PM<br>
<strong><span style="font-family:-apple-system">To:</span></strong> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">
 [email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:-apple-system">Cc:</span></strong> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Subject:</span></strong> RE: [#4135829] - Conversation with
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">سحاب </span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<a id="OWAAMB1C5ABCD530F42A9A4EBB1F2EA49A509" href="mailto:[email-masked]" rel="noreferrer">
<span style="font-family:-apple-system;text-decoration:none"> </span><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@[email-masked]</span></a>,
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<strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">From:</span></strong><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Sent:</span></strong> Thursday, April 7, 2022 2:18 PM<br>
<strong><span style="font-family:-apple-system">To:</span></strong> <a href="mailto:[email-masked]" rel="noreferrer">
[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer"> [email-masked]</a>;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<strong><span style="font-family:-apple-system">Cc:</span></strong> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style="font-family:-apple-system">Subject:</span></strong> Fwd: [#4135829] - Conversation with
</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span> سحاب
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<em><b><span lang="EN-US" style="font-size:13.5pt;font-family:-apple-system;color:indianred">External email sender, please take precaution.</span></b></em><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4135829" rel="noreferrer">#4135829</a> raised by </span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">قمراء السبيعي 
</span><span dir="LTR"></span><span dir="LTR"></span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>(<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
 <br>
 Problem Statement: Missing items<br>
 Order Date : 01/04/2022<br>
 Order ID: 6133891901<br>
 Tracking ID: CRDSAL0468927522<br>
 Assistance Required: Need missing item<br>
 Issue Description: Customer placed order for 3 items but as per the customer he/she has only received 2 items, Under the consignment details we can see that all 3 items has been shipped/Delivered from our side.<br>
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 The missing item is  (163596141 - Juniors - Tuff DIX Rocking Chair)<br>
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 Regards</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Amirh  </span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Thu, 7 Apr at 2:14 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span></div>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا سحاب </span><span lang="EN-US" dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكراً لك على تواصلك معنا.</span><span lang="EN-US" dir="LTR" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به.</span><span lang="EN-US" dir="LTR" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن و لضمان عدم تكرار هذا الخطأ مستقبلا.</span>
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<span lang="AR-SA" style="font-size:10.5pt">لا تتردد بالاتصال بنا للحصول على مزيد من المساعدة.</span>
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<span dir="LTR"></span><span dir="LTR"></span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span> </span><span lang="EN-US" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك،</span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم.</span><span lang="EN-US" dir="LTR" style="font-size:10.5pt"></span>
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</span><span lang="EN-US" style="font-size:1.0pt;font-family:fdtktid;color:white">4135829:1125156</span><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"> 
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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