Subject: Ticket Assigned - Conversation with nihas muhammed
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 26 May 2022 07:15:41 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nihas muhammed nihas muhammed                    Bot:  Hi again! Bot:  Please enter your name Customer:  nihas muhammed Bot:  Hi Nihas Muhammed ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6144436101 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0535541753            11:07 AM, 26th May   
                 Shahad                   Hi Thank you for contacting us. How may I help you?           11:08 AM, 26th May                     nihas muhammed                    I had already collected the item from your store but its not updated in your system so every day am getting message from centerpoint to come and collect the order.           11:09 AM, 26th May                   Shahad                   We apologize for the inconvenience that has happened.           11:10 AM, 26th May                   Shahad                   Could you please share your order number so that I can assist you further?           11:10 AM, 26th May                     nihas muhammed                    6144436101 and 6144489725           11:10 AM, 26th May                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do t
 he needful.           11:12 AM, 26th May                     nihas muhammed                    Ok please solve the issue ASAP. thanks           11:13 AM, 26th May                   Shahad                   please allow us some time so we can work on this and do the needful.           11:14 AM, 26th May                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:15 AM, 26th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4404152