Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 15 Mar 2022 04:33:25 +0000

Hi Shahad Albelihed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Thank you for the support. I have already requested for return online.<div dir="auto"><br></div>
<div dir="auto">Br Deepti</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 15 Mar 2022, 08:29 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi DEEPTI ,<br><br>Thank you for contacting us.<br><br>Accept our apologies for the inconvenience caused.<br><br>Please note that replacement options are not currently available for (Max) products, products can be returned within 14 days through one of the following options:<br>1- You can call our customer support team at (8001111629) to book an appointment to receive the product to be returned.<br>2- You can also book an appointment for receiving the returned product online by logging in to your account and going to the order history and then clicking on the “Order Number” from this page (<a href="https://www.maxfashion.com/sa/ar/" rel="noreferrer" target="_blank">https://www.maxfashion.com/sa/ar/</a>), and selecting the products that you want to return.<br>3- You can visit the nearest branch of (Max) and return the product to the branch.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>your friends<br>Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4025229