Subject: Ticket Assigned - Conversation with ahsan
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 26 May 2022 05:52:08 +0000

Hi Shahad Albelihed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahsan ahsan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahsan Bot:  Hi Ahsan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6144484202 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0593723855            09:45 AM, 26th May                   Shahad          
          Hi , Thank you for contacting us. How may I help you?           09:45 AM, 26th May                     ahsan                    Hello           09:46 AM, 26th May                     ahsan                    i want to ask about the status of my order # 6144484202           09:46 AM, 26th May                   Shahad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:46 AM, 26th May                     ahsan                    its one week now and still not recieve           09:46 AM, 26th May                   Shahad                   We would like to inform you that part of the order number (6144484202) is ready for collection from the store.           09:48 AM, 26th May                   Shahad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this 
 and do the needful.           09:48 AM, 26th May                   Shahad                   Is there anything else may I assist you?           09:48 AM, 26th May                     ahsan                    Thanks           09:50 AM, 26th May                   Shahad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:51 AM, 26th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4403896