Subject: Note Added - [#4391764] Conversation with م
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 23 May 2022 08:28:09 +0000

Hi ,    FarEye Support added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4391764    Subject:  Conversation with م   Requester: محمد    Note Content:   <div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
	<div style="font-family:trebuchet ms, arial, sans-serif; font-size:13px">
<div dir="ltr">
<div dir="ltr">Dear Sir/Mam,</div>
<div><br></div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "trebuchet ms", arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>As per your concern we have checked and found that status of the shared shipment is already published as delivered. Kindly check the below response body and proceed further. </div>
<div><br></div>
<div><span dir="ltr" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>{<br>  "customer_shipment_id": "614321601322999991",<br>  "customer_shipment_status": "Delivered",<br>  "customer_shipment_sub_status": "Deliveredtocustomer",<br>  "change_in_customer_shipment_status": "TRUE",<br>  "shipment_direction": "FORWARD",<br>  "event_timestamp": "2022-05-14 18:59:23",<br>  "entry_type": "Hybris",<br>  "order_id": "6143216013",<br>  "chargeable_weight": "2.883",<br>  "scac": "LMG",<br>  "seller_organization_code": "LMG_KSA",<br>  "ship_node": "2299999",<br>  "tracking_id": "FP0513220001709",<br>  "reference_number": "FP0513220001709"<br>}</span></div>
<div><br></div>
<div dir="ltr">
<div style="line-height: normal"><span>We would like to inform you that we are proceeding with ticket # 303331 closure. Below is the summary for your reference.</span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span dir="ltr" rel="tempredactor"><strong>Issue Raised:-</strong> Flow change request</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>Solution Provided:-</strong> we have checked and found that status of the shared shipment is already published as delivered</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>Root Cause or RCA id:-</strong> NA</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>Is Permanent Solution Required:-</strong> NA</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>Permanent Solution (If Any):-</strong> NA</span></div>
<div><span rel="tempredactor" dir="ltr"><strong>JIRA ID:-</strong> NA</span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family: "trebuchet ms", arial, sans-serif; font-size: 13px'>Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.</span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family: "trebuchet ms", arial, sans-serif; font-size: 13px'>After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.</span></div>
<div><span rel="tempredactor">Please provide your valuable feedback.</span></div>
<div><span rel="tempredactor" style='font-family: "trebuchet ms", arial, sans-serif; font-size: 13px'>An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.</span></div>
</div>
<div>
<span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'>To view the status of the ticket, please login to </span><a href="https://support.getfareye.com/" rel="noreferrer" style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif; background-color: rgb(255, 255, 255)' target="_blank">FarEye Support</a><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> Portal</span><span style='font-family: "trebuchet ms", arial, sans-serif, "trebuchet ms", arial, sans-serif'> and visit <a href="https://support.getfareye.com/helpdesk/tickets/303331" rel="noreferrer">https://support.getfareye.com/helpdesk/tickets/303331</a></span>
</div>
<br>
</div>
<div dir="ltr">
<div></div>
<div style='box-sizing: border-box; word-break: break-word; font-family: "trebuchet ms", arial, sans-serif'><div dir="ltr" style="box-sizing: border-box; word-break: break-word">
<div style="box-sizing: border-box; word-break: break-word">
<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; background-color: rgb(250, 250, 250)"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700">Thanks and Regards,</span></span><div style="box-sizing: border-box; word-break: break-word">
<div></div>
<div><span style="box-sizing: border-box; word-break: break-word; font-weight: 700">Ankit</span></div>
<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700">Technical Engineer</span></div>
<div><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-weight: 700"> </span></div>
<div></div>
<div></div>
<div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word">
<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><a href="http://www.getfareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: break-word; overflow-wrap: break-word" target="_blank">FarEye<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-family: tahoma, sans-serif">- Enabling Digital Logistics</span></a></span><div style="box-sizing: border-box; word-break: break-word">
<div></div>
<div>
<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12.8px"><span dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Call: </span><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 13px; background-color: rgb(250, 250, 250)">+91 70-6595-6595 </span></span></span><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">||</span><a href="http://www.getfareye.com/" rel="noreferrer" style="box-sizing: border-box; color: rgb(44, 92, 197); word-break: break-word; overflow-wrap: break-word" target="_blank">www.getfareye.com</a><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">||</span>
</div>
<div></div>
<div></div>
<div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word; overflow: auto"><div style="box-sizing: border-box; word-break: break-word; overflow: auto">
<table border="0" cellpadding="0" cellspacing="0" style='word-break: normal; border: none; empty-cells: show; font-family: "Times New Roman"; font-size: medium'><tbody style="box-sizing: border-box; font-size: 16px"><tr style="box-sizing: border-box">
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px"><img src="https://ci3.googleusercontent.com/proxy/O1sxbJXK84zDuZxblwfrnrBH1gH5DFhF9FZcKNQoIgVfdzfJF10JeovJXt8eobnbV6m_uWW6cmpe6dv5l4rQJdURNoVg3FpvsTsIHfDYNZw=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/logo.jpg" alt="FarEye" width="120" style="box-sizing: border-box; cursor: pointer; padding-right: 1px; padding-left: 1px; font-size: 13px" class="fr-fic fr-dii"></td>
<td bgcolor="F5C01B" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal; border: none; empty-cells: show" width="100%"><tbody style="box-sizing: border-box; font-size: 13px">
<tr style="box-sizing: border-box"><td bgcolor="F5C01B" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px"><table border="0" cellpadding="0" cellspacing="0" style="word-break: normal; border: none; empty-cells: show" width="100%"><tbody style="box-sizing: border-box"><tr style="box-sizing: border-box">
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; font-size: 10px; text-align: center" width="100">
<img src="https://ci3.googleusercontent.com/proxy/3u3m4nxRivBcIktCNGgVCAZzk1HhxFS_yDPsML4pnvboCkkvxWYDNpXBfd5esXswSjMMdevhEMHYaaRhLhYDJfbVvNEID7OgZYEupoN83SfxRf4=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/gartner.png" alt="gartner" height="18" style="box-sizing: border-box; cursor: pointer; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"><div style="box-sizing: border-box; font-size: 11px; font-family: arial; line-height: 11px">7+ Mentions<div style="box-sizing: border-box"><div></div></div>
</div>
</td>
<td style="box-sizing: border-box; padding: 0px; font-family: arial; min-width: 5px; font-size: 10px; text-align: center" width="100">
<img src="https://ci6.googleusercontent.com/proxy/KJHjcG2Ks7ttbyMyT0YN1TB97b-lJ_oyZJZdoYEQQsos7mz_klwRkDdR7nxJGGLJL1QKaQEjc5-T8SoNnfZuTt9hNlZzx63cF6-ryJZmPw=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/IDC.png" alt="gartner" height="18" style="box-sizing: border-box; cursor: pointer; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"><div>Digital Disruptor</div>
</td>
<td style="box-sizing: border-box; padding: 0px; font-family: arial; min-width: 5px; font-size: 10px; text-align: center" width="100">
<img src="https://ci4.googleusercontent.com/proxy/sQ8oTa9aff-dslO_zZjHc6ishqF0eQ5mmXw8-NO9DqAsGsPato-Bq4y5l50ytFWslqER8_BJ-zy3O6aJurZEnTLvuJf8DweCyeEPIeLNFp13eBn5=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559283964/deloitte.png" alt="gartner" height="18" style="box-sizing: border-box; cursor: pointer; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"><div>Recognized</div>
</td>
</tr></tbody></table></td></tr>
<tr style="box-sizing: border-box"><td bgcolor="#ffffff" style="box-sizing: border-box; padding: 0px; font-family: arial; min-width: 5px; font-size: 11px; height: 19px; text-align: center">Chicago   |   London   |   Dubai   |   Singapore   |   India</td></tr>
</tbody></table></td>
</tr></tbody></table>
<div></div>
<table border="0" cellpadding="0" cellspacing="0" style='word-break: normal; border: 1px solid rgb(175, 175, 175); font-family: "Times New Roman"; font-size: medium'><tbody style="box-sizing: border-box; font-size: 16px">
<tr style="box-sizing: border-box"><td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; height: 20px; font-size: 1px; text-align: center"></td></tr>
<tr style="box-sizing: border-box">
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; text-align: center"><a href="https://www.facebook.com/GetFarEye/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/mCz4Naj7Zw0iCKBY29FVx84tZ4njN2gdZmUmW6u8OYhewGHBEvDXlOqLqp3wSNkQgjNXW_Wp5fqmksTU0HUhXM1zJMY7eWIReYEn2EOfrckCPtg=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-02.png" alt="facebook" width="20" style="box-sizing: border-box; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
<td width="10" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; height: 20px"></td>
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; text-align: center"><a href="https://www.youtube.com/fareyeinaction" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/dhwolIOkAIS28rRVkWybQ4NI_hK9D8Ws__elQ6QaYyObuLqONzOgEoG7lUP0yLzNPAHb-Y8HcPn4_y7viQY4_C-8uT_CWjX0Ed5y7RVQ35-KaBY=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-03.png" alt="Youtube" width="20" style="box-sizing: border-box; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
<td width="10" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; height: 20px"></td>
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; text-align: center"><a href="https://twitter.com/fareye" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/2kjJKrHn_P0SuygpLV4cdXEfiVUr6fbawAoeOz-GJzYoegk_Svck6V-Btk78uaOa9Trp9AwEbJshxx6Pjy7ByZfWyA5UQBda_A4HHHHfdyVZq1s=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-04.png" alt="Twitter" width="20" style="box-sizing: border-box; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
<td width="10" style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; height: 20px"></td>
<td style="box-sizing: border-box; padding: 0px; font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; min-width: 5px; text-align: center"><a href="https://www.linkedin.com/company/fareye/" rel="noreferrer" style="box-sizing: border-box; color: rgb(17, 85, 204); word-break: normal; overflow-wrap: break-word; font-size: 13px" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/nvcRal-LThajUdiOO_renVFKlGLxHtbH1XTGtDeIRkeebxVVA0KuyB60CCzCXVrKwWRZFNAF4InR-aLbVJcgO8zxZe1eePdEhUItYOOdI-dEdxE=s0-d-e1-ft#https://mailitperfect.com/images/31052019/1559288683/icon-05.png" alt="Linkedin" width="20" style="box-sizing: border-box; padding-right: 1px; padding-left: 1px" class="fr-fic fr-dii"></a></td>
</tr>
</tbody></table>
<div></div>
</div></div></div>
</div>
</div></div></div>
</div>
</div>
<div> </div>
<div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><div style="box-sizing: border-box; word-break: break-word"><br style="box-sizing: border-box; font-size: 13px"></div></div></div>
</div></div>
</div>
<div rel="quoted-text"></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote"></blockquote></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 23 May at 1:33 PM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span>
</div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4391764" rel="noreferrer">#4391764</a> raised by محمد ([email-masked]).</div></div>
<div dir="ltr"><div><br></div></div>
<div>
<br>Hi Team,<br><br>Problem Statement: Update the order status<br>Order Date : May 12, 2022<br>Order ID: 6143216013<br>Tracking ID : FP0513220001709<br>Kindly update the order status to  delivered as per the customer request asap<br><br>Regards</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">On Mon, 23 May at 12:01 PM <span class="separator">, محمد &lt;[email-masked]&gt; wrote: <table style="margin-left: auto;margin-right: auto"><tbody>
<tr><td><table style="margin:0px auto;background: #f4f8fa;overflow: auto;padding: 0 15px; min-width: 500px; margin: 0px"><tbody>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left">
<div>
<strong>Bot: </strong> مرحبًا ، بك في !<br><strong>Bot: </strong> يرجى إدخال اسمك<br><strong>Customer: </strong> م<br><strong>Bot: </strong> مرحبًا ، ماذا تحتاج للمساعدة؟<br><strong>Customer: </strong> عملية الإرجاع<br><strong>Bot: </strong> يرجى اختيار موقعك<br><strong>Customer: </strong> المملكة العربية السعودية<br><strong>Bot: </strong>
</div>
<div>هل تريد أن ترجع منتجًا؟ يمكنك فعل ذلك عبر 2 خطوات سهلة.</div>
<div>
<br>طلب إرجاع المنتج أونلاين من حسابك.<br>أرسل بريدًا إلكترونيًا إلى مركز خدمة العملاء للعودة على [email-masked]</div>
<div>
<br>لمزيد من التفاصيل يرجى قراءة <a href="https://helpsa.babyshopstores.com/ar/support/solutions/folders/44001186135" rel="noreferrer" target="_blank">عملية الإرجاع</a> في مركز المساعدة.</div>
<br><strong>Bot: </strong> هل تمكنت من حل الاستعلام الخاص بك<br><strong>Customer: </strong> لا<br><strong>Bot: </strong> هل ما زلت تريد التحدث إلى موظف الخدمة؟<br><strong>Customer: </strong> Yes<br><strong>Bot: </strong> رجاءا أدخل بريدك الإلكتروني<br><strong>Customer: </strong> [email-masked]<br><strong>Bot: </strong> الرجاء إدخال رقمك<br><strong>Customer: </strong> 0563013574<br><div></div>
</div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:49 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46"><div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Shahad</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; clear: right" class="fr-fir fr-dii"><div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>مرحباُ عميلنا العزيز شكراً على تواصلك معنا, معك شهد كيف يمكننى أن أساعدك؟</div></div>
<div style="color: #999999;font-size: 11px;clear: right">11:50 AM, 23rd May</div>
</div></td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>هلا شه</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:51 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>كنت طلبت طلبية\وصلتنى على شحنتين</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:51 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>منهم شحنة كان فيها سودو كريم وصلنى صلاحيته منتهية</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:51 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46"><div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Shahad</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; clear: right" class="fr-fir fr-dii"><div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>يرجى تزويدنا برقم الطلب المكون من 10 أرقام والذي يبدأ بـالرقم 6 لخدمتك بشكل أفضل.</div></div>
<div style="color: #999999;font-size: 11px;clear: right">11:52 AM, 23rd May</div>
</div></td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>وصلتنى من 10 ايام والى الان تظهر على السيستم انها ما وصلت</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:52 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>6143216013</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:52 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46"><div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Shahad</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; clear: right" class="fr-fir fr-dii"><div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>نعتذر منك , يعمل فريقنا على حل مشكلتك وسنتواصل معك في اقرب وقت ممكن</div></div>
<div style="color: #999999;font-size: 11px;clear: right">11:54 AM, 23rd May</div>
</div></td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>كلمت خدمة العملاء مليون مرة يقولون سوينا طلب تحدبث</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:54 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>وبعدين قالوا روح اقرب فرع</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:54 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>روحت قالوا نفس الكلام</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:54 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46"><div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Shahad</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; clear: right" class="fr-fir fr-dii"><div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.<br><br>نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب. </div></div>
<div style="color: #999999;font-size: 11px;clear: right">11:54 AM, 23rd May</div>
</div></td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>ان عملنا تحديث وانتظر لما تظهر انها وصلتك</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:55 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>اسمعيني لو سمحتى</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:55 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46"><div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Shahad</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; clear: right" class="fr-fir fr-dii"><div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>تفضلي</div></div>
<div style="color: #999999;font-size: 11px;clear: right">11:55 AM, 23rd May</div>
</div></td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>الحين جاني رسالة على الجوال انه تم شحن المنتج</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:55 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>ايش هذا</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:55 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46"><div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Shahad</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; clear: right" class="fr-fir fr-dii"><div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>هل تم استلام كامل الطلب 6143216013؟</div></div>
<div style="color: #999999;font-size: 11px;clear: right">11:55 AM, 23rd May</div>
</div></td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>نعم تم الاستلام على شحنتين</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:56 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>انتم ظاهرينه انه لم يتم الاستلام علشان المنتج صلاحية منتهة</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:56 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>هذا نصب</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:56 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46"><div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Shahad</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; clear: right" class="fr-fir fr-dii"><div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>يعمل فريقنا على حل مشكلتك</div></div>
<div style="color: #999999;font-size: 11px;clear: right">11:56 AM, 23rd May</div>
</div></td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>يا اختي الله لا يهينك صارلي 10 ايام تقولون نفس الكلام</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:57 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46"><div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Shahad</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; clear: right" class="fr-fir fr-dii"><div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>والله تم رفع طلب لك نعمل بجهد لحل لهذه المشكله نعتذر على التاخير</div></div>
<div style="color: #999999;font-size: 11px;clear: right">11:58 AM, 23rd May</div>
</div></td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;color: #333;color: #3f3f46">
<div></div>
<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">م</div>
<div></div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D9%85.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 50% 6px 50% 50%" class="fr-fil fr-dii"><div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>ساقدم شكوى لدى وزارة التجارة ضدكم</div></div>
<div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">11:58 AM, 23rd May</div>
</td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46"><div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Shahad</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; clear: right" class="fr-fir fr-dii"><div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>نعتذر من حضرتك عن الإزعاج الذي قمت بمواجهته.</div></div>
<div style="color: #999999;font-size: 11px;clear: right">11:58 AM, 23rd May</div>
</div></td></tr>
<tr></tr>
<tr style="border: none"><td style="padding: 10px 20px;font-size: 13.6px;color: #3f3f46"><div style="float:right">
<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Shahad</div>
<img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/S.png" width="30px" height="30px" style="width: 30px; height: 30px; border-radius: 6px 50% 50%; clear: right" class="fr-fir fr-dii"><div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>كان من دواعي سروري مساعدتكم. </div></div>
<div style="color: #999999;font-size: 11px;clear: right">12:01 PM, 23rd May</div>
</div></td></tr>
<tr></tr>
</tbody></table></td></tr>
<tr><td><table style="margin:10px auto;padding:0 20px;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;color:#333;line-height:1.4;margin: 0px;min-width: 100%"><tbody><tr><td style="text-align: center"><span style="font-size: 13px; color: #999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/616599490638876" rel="noreferrer" style="font-weight: 500; color: #999; text-decoration: none">Freshchat</a></span></td></tr></tbody></table></td></tr>
</tbody></table></span>
</blockquote></div>
</div>
<br>
</div>

	

<div></div>
</blockquote></div>